Sony WF-1000XM5 Help Guide - Page 162

The noise canceling effects are not sufficient.

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Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM5 The noise canceling effects are not sufficient. Make sure the noise canceling function is turned on. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance. If any of this is the case, try the following. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. The "Sony | Headphones Connect" app will help you to determine which earbud tips suit you best to achieve the optimal noise canceling effect, sound quality, etc. Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. Hint The function that determines the optimal earbud tips for you measures the air-tightness of the earbud tips and determines whether or not the headset units are being worn in your ears correctly. Select a size that fits comfortably. The noise canceling effects may not be achieved depending on how the headset units are worn. Wearing the left and right headset units with the antenna parts facing away from the ears may improve the condition. In order to make it easier for you to hear your own voice during a phone call, the microphones work to capture ambient sounds (Sidetone function). If your voice sounds too loud or the sounds in your surroundings are bothering you, turn off [Capture Voice During a Phone Call] on the "Sony | Headphones Connect" app. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near airconditioning, and is not as effective for higher frequencies, such as human voices. When the Adaptive Sound Control on the "Sony | Headphones Connect" app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. Related Topic Replacing the earbud tips Wearing the headset What is noise canceling? 162

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Help Guide
Wireless Noise Canceling Stereo Headset
WF-1000XM5
The noise canceling effects are not sufficient.
Make sure the noise canceling function is turned on.
If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your
ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct
sound qualities, noise canceling effects, or call performance.
If any of this is the case, try the following.
Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud
tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and
right ears may be different.
The “Sony | Headphones Connect” app will help you to determine which earbud tips suit you best to achieve the
optimal noise canceling effect, sound quality, etc.
Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is
comfortably situated as deep in the ear canal as possible.
Hint
The function that determines the optimal earbud tips for you measures the air-tightness of the earbud tips and determines
whether or not the headset units are being worn in your ears correctly. Select a size that fits comfortably.
The noise canceling effects may not be achieved depending on how the headset units are worn.
Wearing the left and right headset units with the antenna parts facing away from the ears may improve the condition.
In order to make it easier for you to hear your own voice during a phone call, the microphones work to capture
ambient sounds (Sidetone function). If your voice sounds too loud or the sounds in your surroundings are bothering
you, turn off [Capture Voice During a Phone Call] on the “Sony | Headphones Connect” app.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-
conditioning, and is not as effective for higher frequencies, such as human voices.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like
walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound
Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise
canceling function manually when you need it.
Related Topic
Replacing the earbud tips
Wearing the headset
What is noise canceling?
162