Symantec 10521146 Administration Guide - Page 212

212 Monitoring Managing incident and event data Note: All users can configure Symantec Network Security to email top-level incident data. See "User groups reference" on page 319 for more about permissions. Emailing incident data You can send detailed information about each incident via email using the Incidents tab. To email incident data 1 In the Network Security console, click the Incidents tab. 2 Right-click an incident row, and click Email. 3 To send the email without modification, do one of the following: ■ Click Send Directly > in HTML Format to send an email in HTML format. Make sure to configure email first. ■ Click Send Directly > in Text Format to send an email in plain text format. Make sure to configure email first. 4 To edit the email before sending it, do one of the following: ■ Click Compose > in HTML Format to send an email in HTML format. ■ Click Compose > in Text Format to send an email in plain text format. 5 To select a specific browser or mail client, do one of the following: ■ Click Through Browser, and paste the incident content into the body of the email. ■ Click Through Mail Client, and paste the incident content into the body of the email. Note: The Network Security console and the software or appliance node may not use the same SMTP mail server. Setting the SMTP Server notification parameter does not necessarily affect the SMTP mail server referenced in this procedure. 6 Click Send. Note: All users can email top-level incident data. See "User groups reference" on page 319 for more about permissions.