TP-Link TL-MR3620 TL-MR3620EU V1 User Guide - Page 81

Q4. What should I do if I can't log in to the router's web management

Get TP-Link TL-MR3620 PDF manuals and user guides View all TP-Link TL-MR3620 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 81 highlights

FAQ Q1. What should I do if I forget my wireless password? The default wireless password is printed on the label of the router. If the password has been altered: 1. Connect your computer to the router using an Ethernet cable. 2. Visit http://tplinkwifi.net, and log in with the password you set for the router. 3. Go to Basic > Wireless to retrieve or reset your wireless password. Q2. What should I do if I forget my web management password? • Press and hold the WPS/Reset button of the router for about 5 seconds, and then visit http://tplinkwifi.net to create a new login password. Note: You'll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new password for future use. Q3. What should I do if I can't access the internet via the 3G/4G USB modem? • Go to our website at www.tp-link.com, click Support > Compatibility List > TL-MR3620 and make sure that your 3G/4G USB modem is on the compatibility list. • Make sure that you have a valid SIM/UIM card inserted into the 3G/4G USB modem. • Plug the 3G/4G USB modem directly into your computer and disable the PIN verification via the modem utility to check if you have the internet connection on your computer. • Obtain the latest dial number and APN (Access Point Name) from your ISP, and update the information through the router's web management page. Q4. What should I do if I can't log in to the router's web management page? This can happen for a variety of reasons. Please try the methods below to log in again. • Make sure your computer is connected to the router correctly and the corresponding LED indicator(s) light up. • Make sure the IP address of your computer is configured as Obtain an IP address automatically and Obtain DNS server address automatically. • Make sure http://tplinkwifi.net or http://192.168.1.1 is correctly entered. • Check your computer's settings: 1 ) Go to Start > Control Panel > Network and Internet, and click View network status and tasks. 2 ) Click Internet Options on the bottom left. 3 ) Click Connections and select Never dial a connection. 77

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
77
FAQ
Q1. What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered:
1. Connect your computer to the router using an Ethernet cable.
2. Visit
http://tplinkwifi.net
, and log in with the password you set for the router
.
3. Go to
Basic
>
Wireless
to retrieve or reset your wireless password.
Q2. What should I do if I forget my web management password?
• Press and hold the WPS/Reset button of the router for about 5 seconds, and then visit
http://tplinkwifi.net
to create a new login password.
Note:
You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3. What should I do if I can’t access the internet via the 3G/4G USB
modem?
• Go to our website at
www.tp-link.com
, click
Support
>
Compatibility List
>
TL-MR3620
and make sure that your 3G/4G USB modem is on the compatibility list.
• Make sure that you have a valid SIM/UIM card inserted into the 3G/4G USB modem.
• Plug the 3G/4G USB modem directly into your computer and disable the PIN verification
via the modem utility to check if you have the internet connection on your computer.
• Obtain the latest
dial number
and
APN
(Access Point Name) from your ISP, and update
the information through the router’s web management page.
Q4. What should I do if I can’t log in to the router’s web management
page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computer is connected to the router correctly and the corresponding
LED indicator(s) light up.
• Make sure the IP address of your computer is configured as
Obtain an IP address
automatically
and
Obtain DNS server address automatically
.
• Make sure
http://tplinkwifi.net
or
is correctly entered.
• Check your computer’s settings:
1 ) Go to
Start
>
Control Panel
>
Network and Internet
, and click
View network
status and tasks
.
2 ) Click
Internet Options
on the bottom left.
3 ) Click
Connections
and select
Never dial a connection
.