Toshiba NB510 PLL72C-02401D Users Manual Canada; English
Toshiba NB510 PLL72C-02401D Manual
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- Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 1
User's Manual TOSHIBA NB510 Series - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 2
External monitor 3-22 HDMI ...3-23 Security lock 3-25 Optional TOSHIBA accessories 3-25 Sound System 3-26 Video mode 3-28 Computer Handling 3-29 Heat dispersal 3-30 User's Manual ii - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 3
5-9 Panel power on/off 5-10 System automatic Sleep/Hibernation 5-10 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-13 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 5
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference , Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 User's Manual v - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 6
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only best the use of this product in non-approved working environments may be: User's Manual vi - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 7
toutes les exgences du Règlement sur le matériel brouileur du Canada. Following information is only valid for EU-member States: Disposal of products User's Manual vii - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 8
city office or the shop where you purchased the product. These symbols may not stick depending on the country and region where you purchased. User's Manual viii - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 9
the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. User's Manual ix - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 10
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual x - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 11
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 12
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 13
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 14
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 15
Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Battery pack(Is included with some models) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following Windows - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 16
Utility TOSHIBA Media Controller TOSHIBA Audio Enhancement TOSHIBA Service Station User's Manual (this manual) * You may not have all the section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 17
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 18
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 1-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 19
for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. User's Manual 1-5 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 20
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure button ( ). 4. Turn off any peripheral devices connected to your computer. User's Manual 1-6 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 21
Options (to access it, Start -> Control Panel -> System and Security -> Power Options). To use the Hybrid Sleep function, configure it in the Power Options. User's Manual 1-7 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 22
previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. User's Manual 1-8 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 23
of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. power button and When I close the lid. 5. Click the Save changes button. User's Manual 1-9 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 24
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-10 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 25
an SD™/SDHC™ / SDXC™memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Optional devices section in Chapter 3, Operating Basics for more information. User's Manual 2-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 26
USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly. User's Manual 2-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 27
, are provided on the right hand side of the computer. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Refer to Chapter 3, Operating Basics, for details - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 28
5, Power and Power-Up Modes. Legal Footnote (Battery Life) For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 29
amount of useable system memory will be less than the installed memory modules. Refer to the Additional memory module section in Chapter 3, Operating Basics. User's Manual 2-5 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 30
Some computers in this series are equipped with the Wireless WAN antennas. The Web Camera LED glows blue when the Web Camera is operating. User's Manual 2-6 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 31
turn the computer's power on and off. The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. User's Manual 2-7 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 32
your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is (HDD) Capacity, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-8 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 33
maximum number of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. User - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 34
properties. The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the User's Manual 3-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 35
is typed. Figure 3-3 CAPS LOCK indicator 1 1. CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. User's Manual 3-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 36
key functions can be performed using either the Hot Key Cards or by pressing the associated Hot keys (pressing FN + a function or ESC key). User's Manual 3-3 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 37
+ F6 decreases the computer's display panel brightness in individual steps. Brightness Up Pressing FN + F7 increases the computer's display panel brightness in individual steps. User's Manual 3-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 38
Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Volume Down Pressing FN + 3 decreases the volume in increment. Volume Up Pressing FN + as the numeric keypad on a standard 104/105-key enhanced keyboard. User's Manual 3-5 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 39
ALT with the overlay on or ALT + FN with overlay off. 2. Using the overlay keys, type the ASCII code of the character you require. User's Manual 3-6 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 40
Pack 6 or later, and in Windows 2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/ RW drives cannot read this added data regardless of the operating system. TOSHIBA Disc Creator does not support recording to DVD-RAM discs - to achieve this you should use - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 41
for additional TOSHIBA Disc Creator information. Wireless communications The computer's wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN oven or other source can disrupt Wi-Fi or Bluetooth operation. User's Manual 3-8 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 42
affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always turn off wireless -> Network and Sharing Center. 3. Click Set up a new connection or network. User's Manual 3-9 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 43
range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. User's Manual 3-10 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 44
Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between User's Manual 3-11 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 45
you cannot use on this Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are LAN operation. Check with your LAN administrator regarding set-up procedures. User's Manual 3-12 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 46
devices: Cards/memory Memory media slot Secure Digital™ (SD) Card (SD memory card, SDHC memory card, SDXC memory card, miniSD Card, microSD Card) MultiMediaCard User's Manual 3-13 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 47
. The slot does not support Magic Gate functions. Figure 3-8 Examples of memory media Secure Digital (SD) Card microSD card adaptor MultiMediaCard (MMC) and microSD card Memory media This section provides the important safety precautions in order to handle your memory media. User's Manual 3-14 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 48
all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. User's Manual 3-15 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 49
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The following memory media have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 50
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. section describes how to install and remove optional memory modules. User's Manual 3-17 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 51
computer upside down and remove the battery pack (refer to Replacing the battery pack section in Chapter 5, Power and Power-Up Modes, if required). User's Manual 3-18 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 52
. 6. Slide your fingernail or a thin object under the cover and lift it off. Figure 3-10 Removing the memory module cover 2 1 1. Screw 2. Memory module cover User's Manual 3-19 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 53
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Align the grooves along the edges of the memory module with the locking tabs on the connector and insert left and right hand edges - the edges with the grooves in. User's Manual 3-20 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 54
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 3-21 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 55
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 3-13 Removing the memory module 1 1. Latches 9. Seat the memory module cover in place and Connect the monitor cable to the External RGB monitor port. User's Manual 3-22 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 56
on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. Some models are equipped with - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 57
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: a. Click Start -> Control Panel -> Hardware and Sound -> Sound. b. In the Playback tab, select the playback device which you want to - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 58
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect computer even more powerful and convenient to use. For reference, User's Manual 3-25 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 59
be installed in the computer. For detailed information on memory module type, please contact your service provider. The available option memory depends on TOSHIBA authorization. Universal AC Adaptor If you frequently below. 1. Right-click the Speakers icon on the Taskbar. User's Manual 3-26 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 60
Management button . Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. User's Manual 3-27 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 61
sounds into your applications. It can also be used to issue voice commands to applications that support such functions (built-in microphone is provided with some models). Since your computer has a Start -> Control Panel -> Appearance -> Display -> Change display settings. User's Manual 3-28 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 62
in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the few simple precautions when moving it in order to help ensure trouble-free operation. Before moving the computer, it is recommended that 's Manual 3-29 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 63
heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any . In this instance all unsaved data in memory will be lost. User's Manual 3-30 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 64
information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Power Sav you use. TOSHIBA Accessibili- The TOSHIBA Accessibility utility provides ty support to movement impaired users when they need to use the TOSHIBA Hot - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 65
and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and Start -> All Programs -> TOSHIBA -> Media & Entertainment -> DVD-RAM Utility. User's Manual 4-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 66
law. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Bulletin Board Bulletin Board is a convenient place to pin things to Controller. For more information, please refer to the TOSHIBA Media Controller Help. User's Manual 4-3 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 67
Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options. User's Manual 4-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 68
, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 1, Getting Started, for more details. User's Manual 4-5 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 69
To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password Registered Click to register a password of up to a user logs on with the user password. To set a supervisor password: User's Manual 4-6 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 70
TOSHIBA NB510 Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor password. This utility lets you do the following: Register or changes and closes the HW Setup window. Cancel Closes the window without accepting your changes. User's Manual 4-7 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 71
following message appears. You must repeat from step 1. Entry Error!!! To delete a user password: 1. Select Not Registered to display the following prompt: Enter Password: User's Manual 4-8 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 72
mode and is not available as part of the Windows Desktop properties. The Power On Display is supported with some models. Auto-Selected System LCD Only Selects an external monitor if one is connected, otherwise down cursor keys to select the boot device you want and press ENTER. User's Manual 4-9 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 73
NB510 If a Supervisor Password has been set, manual boot device selection functions may be restricted. time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. (Default) Panel Open - Power - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 74
still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. (Default) Disabled Disabled Disables the USB Legacy Emulation. SATA SATA Interface setting This feature allows you to set SATA interface setting. User's Manual 4-11 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 75
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 76
external optical disc drive connected to your computer. You should therefore verify the external optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the title you wish to copy, and then click the Create button. User's Manual 4-13 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 77
information. 5. A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/ utilities from the you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 4-14 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 78
This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 4-15 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 79
• Charge • LED: amber • Operates • No charge • LED: green Power off (no operation) • No charge • LED: green • Quick charge • LED: amber • No charge • LED: green User's Manual 5-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 80
charge is low, the AC adaptor must be connected in order to recharge the battery. Or, Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it the AC adaptor is connected and there is no battery pack installed. User's Manual 5-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 81
is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use drive, although for safety sake, it is best to also save your data manually. Real Time Clock (RTC) battery The Real Time Clock (RTC) battery - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 82
>>> screen appears. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does not Instruction Manual for Safety and Comfort for detailed precautions and handling instructions only by your dealer or by a TOSHIBA service representative. The battery can explode if not - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 83
battery is nearly completely discharged. In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging. User's Manual 5-5 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 84
in a battery depends on: Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period User's Manual 5-6 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 85
fully discharged, however, if the DC IN/Battery indicator flashes or there is some other warning to indicate a low battery condition, go to Step 4. User's Manual 5-7 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 86
peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock (1) into its ( ) position. User's Manual 5-8 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 87
settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options). User's Manual 5-9 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 88
is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 89
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service 's Manual 6-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 90
problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem reseller, dealer or service provider. Software The problems may be caused by usually include a problem solving section or - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 91
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals. external power source by looking at the AC power light. If the User's Manual 6-3 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 92
data in memory will be lost. AC power If you have trouble turning on the computer with the AC adaptor connected you should 5, Power and Power-Up Modes for further information. Problem Procedure AC adaptor doesn't power the computer Check the connections service provider. User's Manual 6-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 93
the status of the DC IN/Battery indicator. Problem Procedure Battery doesn't The battery may be discharged end of its operating life, you should speak to your reseller, dealer or service provider. Battery doesn't power the computer as long as expected If you frequently . User's Manual 6-5 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 94
Problem the computer will restart. Keyboard Keyboard problems can be caused by the setup and 3, Operating Basics, for further information. Problem Procedure Some letter keys produce numbers Check dealer or service provider. Internal display panel Apparent computer's display panel problems may be - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 95
NB510 Problem Procedure instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard disk drive Problem you are still unable to resolve the problem, contact your reseller, dealer or service provider. Memory Media Card For further information, - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 96
card that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Pointing device If you are using a USB mouse, you should also refer to Buttons tab. 3. Set the double-click speed as required and click OK. User's Manual 6-8 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 97
the Device Settings screen. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this instance USB port in order to ensure it is firmly attached. User's Manual 6-9 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 98
to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.. USB device In addition to the also refer to the documentation supplied with your audio device. User's Manual 6-10 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 99
information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 100
firmly attached. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-12 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 101
you are still unable to resolve the problem, contact your reseller, dealer or service provider. TOSHIBA support If you require any additional help using the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-13 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 102
TOSHIBA NB510 If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 103
Non-operating 0 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 hertz (cycles per second) 19V DC User's Manual A-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 104
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual A-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 105
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 106
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 107
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 108
Read additional restrictions in your product documentation. Contact Toshiba technical service and support. Refer to the respective section in Chapter 6,Troubleshooting, for more information. Memory (Main System) Part of may not be able to increase the brightness of the screen. User's Manual C-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 109
the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-3 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 110
Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. User - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 111
://www.pc.support.global.toshiba. other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes Manual D-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 112
required. General authorization required for network and service supply. This subsection does not apply for the General authorization required for network and service supply. e.i.r.p 100mW. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 113
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to digital device, pursuant to Part 15 of FCC Rules. These limits are User's Manual D-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 114
In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is Canada limits for the general - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 115
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication uses FH-SS modulation. 3. 1 : The interference range of this equipment is less than 10 m. User's Manual D-6 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 116
avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and not install the embedded wireless module into other device. User's Manual D-7 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 117
NB510 When using the wireless device in any country or region, refer to the section Approved Countries/Regions for use in the online manual. Radio approvals for wireless devices Approved Countries/Regions for the Realtek® RTL8188CE 802.11n PCI-E NIC b/g/n Wireless LAN This equipment is approved to - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 118
Algeria Austria Belarus Botswana Burundi Central African Republic Comoros Angola Azerbaijan Belgium Brazil Cambodia Chile Costa Rica Argentina Bahrain Bolivia Bulgaria Cameroon China Croatia User's Manual D-9 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 119
Panama Poland Republic of Chad Romania Senegal Serbia Slovak Republic Slovenia Spain Sri Lanka Switzerland Taiwan Togo Tunisia UAE UK USA Venezuela Zambia Zimbabwe User's Manual D-10 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 120
South Korea Taiwan Ukraine Azerbaijan Bosnia and Herzegovina Chile Cyprus Estonia Greece Indonesia Japan Latvia Luxembourg Nepal Oman Philipines Romania Slovakia Spain Thailand USA User's Manual D-11 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 121
Morocco Norway Paraguay Portugal Saudi Arabia Azerbaijan Bosnia and Herzegovina Chile Cyprus Egypt Germany Iceland Israel Jordan Lebanon Malaysia Nepal Oman Peru Qatar Serbia User's Manual D-12 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 122
Rica Ecuador Germany Iceland Israel Jordan Lebanon Malta Nepal Oman Peru Bolivia Chile Croatia Egypt Greece India Italy Kenya Liechtenstein Mexico Netherlands Pakistan Philippines User's Manual D-13 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 123
Poland Saudi Arabia South Africa Switzerland Ukraine Uruguay Portugal Serbia South Korea Taiwan UAE Venezuela TOSHIBA NB510 Qatar Russia Slovak Republic Slovenia Spain Sweden Thailand Turkey UK USA Vietnam User's Manual D-14 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 124
5-3 Battery pack additional 5-1 replacing 5-8 Bluetooth Bluetooth Stack for Windows by Toshiba 4-1 problems 6-13 Boot Priority 4-9 Bridge media slot using 3-14 C Cleaning the computer 3-29 Cooling vents 2-2 User's Manual D DC IN/Battery indicator 2-2 Display automatic power off 4-4 brightness down - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 125
keys 3-3 G Keyboard FN Sticky key 3-5 Function keys F1...F12 3-3 Hot key functions 3-3 problems 6-6 Windows special keys 3-5 Graphics controller 2-9 H Hard disk drive automatic power off 4-4 on the overlays 3-6 L LAN cable types 3-12 connecting 3-13 jack 2-3 problems 6-12 User's Manual Index-2 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 126
4-7 Supervisor 4-6 user 4-6 User's Manual Pointing Device Touch Pad 2-8 Touch turning off 1-6 turning on 1-5 Problems AC power 6-4 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-13 Clock 6-6 SD/SDHC Card 6-7 Sound system 6-10 TOSHIBA support 6-13 Touch Pad 6-8, 6-9 USB device 6-10 USB mouse - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 127
3-8 Wireless LAN problems 6-13 Sound system headphone jack 2-4 problems 6-10 T TOSHIBA Assist 4-2 TOSHIBA ConfigFree 4-2 TOSHIBA Disc Creator 3-7, 4-2 TOSHIBA DVD-RAM Utility 4-2 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Tool 4-1 TOSHIBA Service Station 4-3 User's Manual Index-4 - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 128
TOSHIBA NB510 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba NB510 PLL72C-02401D | Users Manual Canada; English - Page 129
plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array TOSHIBA NB510 User's Manual Glossary-2
User's Manual
TOSHIBA NB510
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