Toshiba Portege Z10t-A PT132C-001001 Users Manual Canada; English - Page 101

Internal display panel, Solid State Drive, Problem, Procedure

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Problem Output to screen is garbled Procedure Please refer to your software's documentation to ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration. Problem Procedure No display Press the function keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the computer's display panel These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Solid State Drive Problem Procedure Computer does not Check to see whether there is a disc in the optical boot from Solid State disc drive - if so remove it and try to start the Drive computer again. Slow performance The files on the Solid State Drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the Solid State Drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility. As a last resort you should reformat the Solid State Drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-7

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Problem
Procedure
Output to screen is
garbled
Please refer to your software's documentation to
ensure that it is not remapping the keyboard in any
way (remapping involves changing or reassigning
the function of each key).
If you are still unable to use the keyboard, you
should contact TOSHIBA Support.
Internal display panel
Apparent computer's display panel problems may be related to the
computer's setup and configuration.
Problem
Procedure
No display
Press the function keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on
the computer's
display panel
These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the
marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Solid State Drive
Problem
Procedure
Computer does not
boot from Solid State
Drive
Check to see whether there is a disc in the optical
disc drive - if so remove it and try to start the
computer again.
Slow performance
The files on the Solid State Drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the condition
of your files and the Solid State Drive. Please refer
to the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort you should reformat the Solid State
Drive and then reload the operating system and all
other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.
User's Manual
6-7