Xerox 4400DT Service Manual - Page 55

Jam at Tray [#]. Open Tray [#] and Front Cover. (E2-##: Feed Jam) E2-0#: Paper arrives early to the Registration Sensor or is on the sensor at power-on. E2-1#: Paper arrives late to the Registration Sensor. Paper Jam/Misfeed Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the paper in all trays. Check for curled, Go to step 2. Replace with damaged, or damp paper and for paper that is out of fresh dry specification. paper that is Is the paper in good condition and does it meet specification? within specifications. 2 Check all paper paths for contamination, paper, or other obstructions. Are all paper paths clean and free of obstructions? Go to step 3. Remove contamination or obstructions. 3 1. Enter Service Diagnostics and select Test Print. 2. Run five prints from every paper tray. Go to step 9. Go to step 4. Does the problem appear when printing from Tray 2 or 3? 4 1. Remove Tray 1 from the printer. Go to step 5. Clean or 2. Check the Nudger Roller, Feed Roller, and Retard Roller for contamination and wear. replace the Nudger, Feed Are all rolls clean and in good condition? or Retard Roller as necessary (RRP 3.8 on page 6-36/ RRP 2.1 on page 6-18). 5 1. Reinsert Tray 1 into the printer. Go to step 6. Go to Tray 2. From the rear of the printer, watch the Tray 1 Bottom Plate. Motor Assembly Is the Bottom Plate raised fully and evenly? Checkout on page 3-26. 6 From the rear of the printer, watch the paper feed as Go to step 7. Go to Tray 1 you print a test print from Tray 1. Feed Clutch Do the Nudger Roller and Feed Roller rotate? on page 3-29. 7 Is paper fed from the tray to the Turn Roller Assembly? Go to step 8. Replace the Retard, Nudger, and Feed Rollers (RRP 2.1 on page 6-18 and RRP 3.8 on page 6-36). 2-18 Phaser 4400 Laser Printer Service Manual