Xerox 4400DT Service Manual - Page 78
No Paper in Tray [#]., A tray Tray 1, Tray 2, or Tray 3 incorrectly indicates that it is empty.
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No Paper in Tray [#]. A tray (Tray 1, Tray 2, or Tray 3) incorrectly indicates that it is empty. Tray [#] Empty Troubleshooting Procedure Step Actions and Questions Yes No 1 Does the problem appear when Go to step 7. Go to step 2. using Tray 2 or Tray 3? 2 Check the paper level in Tray 1. Is there paper in Tray 1? Go to step 3. Load paper into Tray 1. 3 1. Enter Service Diagnostics and select Go to step 4. Return to Test Print. 2. Print a test print from Tray 1. "Service Flowchart" and Does the error message reappear? restart. 4 1. Remove Tray 1 from the printer. Go to step 5. Go to Tray 2. Remove all paper from the tray. Motor Assembly 3. Reinsert Tray 1 into the printer. 4. From the rear of the printer, watch the Tray 1 bottom plate. Checkout on page 3-26. Is the Bottom Plate is raised fully and evenly? 5 1. Remove Tray 1. Go to step 6. Replace the 2. Manually actuate the Tray 1 No Paper sensor. Tray 1 No Paper Actuator (RRP Does the No Paper Actuator move 3.3 on smoothly? page 6-30). 6 1. Enter Service Diagnostics and select Replace the Go to Tray 1 No Sensor Tests. Engine Logic Paper Sensor 2. Scroll to Tray 1 No Paper and press OK. 3. Manually actuate the Tray 1 No Paper Board (RRP 9.3 on on page 3-22. page 6-89). Sensor. Does the message on the display alternate between "With paper" and "Without paper" as you press and release the actuator? 7 Check the paper level in Tray 2/3. Go to step 8. Load paper into Is there paper in the tray? Tray 2/3. 8 1. Enter Service Diagnostics and select Go to step 9. Return to Test Print. 2. Print a test print from Tray 2/3. "Service Flowchart" and Does the error message reappear? restart. 9 Remove Tray 2/3 from the printer. Go to step 10. Go to Tray Remove all paper from the tray. Reinsert Motor Assembly the Tray into the printer. From the rear of Checkout on the printer, watch the tray bottom plate. page 3-26. Is the Bottom Plate raised fully and evenly? Phaser 4400 Laser Printer Service Manual 2-41