Xerox 4400DT Service Manual - Page 58
Jam at Envelope Feeder; Remove Feeder and Open Front Cover., E2-#E: Feed Jam
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Jam at Envelope Feeder; Remove Feeder and Open Front Cover. (E2-#E: Feed Jam) E2-0E: Paper arrives at Registration Sensor too early. E2-1E: Paper does not arrive at Registration Sensor position within a specified time. Envelope Feeder Jam Troubleshooting Procedure Step Actions and Questions Yes No 1 1. Remove all envelopes. Go to step 2. Clean feeder 2. Check the Envelope Feeder and Printer for contamination, paper scraps, or other obstructions. and remove all Is the printer and Envelope Feeder clean and obstructions. free of obstructions? 2 Check the Feed Belts. Check for dirt or contamination Go to step 3. Replace the on the top side and the under side of the belt. Feed Belts Are both sides of the belt clean? (RRP 13.17 on page 6-176). 3 1. Enter Service Diagnostics and select Clutch Tests. Go to step 4. Go to 2. Scroll to Envelope Feeder and press OK. Envelope Can you hear the clutch energize? Feed Clutch on page 3-38. 4 1. Press Back. Go to step 7. Go to step 5. 2. Scroll to Main Motor+Clutch/Sol Tests and press OK. 3. Scroll to Motor+Envelope Feeder. 4. Press OK and watch the Feed Belts and Feed Rollers. Do all the Feed Belts and Feed Rollers rotate? 5 Ensure the Envelope Feeder is installed properly and is Go to step 6. Reinstall the contacting the printer drive gear. Envelope Is the Envelope Feeder installed correctly? Feeder correctly. 6 Remove the Envelope Feeder and check the feeder Replace the Replace the drive gears. Envelope gears as Are all gears in good condition and operating properly? Feed Clutch (RRP 13.12 on necessary (PL 12.2 on page 7-32). page 6-168). If the prob- lem persists, Replace the Envelope Feeder PWB (RRP 13.3 on page 6-159). Phaser 4400 Laser Printer Service Manual 2-21
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