Xerox 4400DT Service Manual - Page 91

Tray 2 or 3 Failure Troubleshooting Procedure (cont'd.) Step Actions and Questions Yes No 12 1. Remove Paper Tray 3. Go to step Replace the 2. Check the voltage between the bottom terminal on 13. the mating connector on the Tray 3 feeder and frame ground. Tray 3 Size PWB (RRP 11.19 on Is the voltage +24 VDC? page 6-139). If the problem persists, replace the Tray 3 Feeder PWB (RRP 11.9 on page 6-128). 13 Check the resistance between the bottom and top terminals of the mating connector on paper tray 3. Is there continuity between the two pins? Go to step 14. Replace the paper tray mating connector (PL 2.2 on page 7-8). 14 Check that the paper tray mating connector and the Replace the Repair or feeder mating connector are properly aligned when the Tray 3 Size replace tray is inserted into the feeder. PWB (RRP components Are the mating connectors properly connected when the paper tray is inserted? 11.19 on as page 6-139). necessary. If the problem persists, replace the Tray 3 Feeder PWB (RRP 11.9 on page 6-128). Stacker is Full, Unload Paper. (Stacker output tray full.) Error message indicates the Stacker output tray is full. Stacker Full Troubleshooting Procedure Step Actions and Questions Yes No 1 Is there a paper stack in the offset bin actuating Remove the Go to step 2. the Stack Full Sensor? paper stack. 2 Is the paper curled? Go to step 4. Go to step 3. 2-54 Phaser 4400 Laser Printer Service Manual