Xerox 4400DT Service Manual - Page 74
Stacker Failure., Install or Reseat the Envelope Feeder., E9-2: Stacker Unit Fail.
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Stacker Failure. (E9-2: Stacker Unit Fail.) Stacker has failed or was removed while power is on.) Stacker removed while power is on. Stacker Failure Troubleshooting Procedure Step Actions and Questions Yes No 1 1. Switch the printer power OFF. 2. Remove and reinstall the Stacker. 3. Switch the printer power-on. 4. Print a Configuration Page. Problem solved. Is the Stacker listed on the Configuration Page? Go to step 2. 2 1. Switch the printer power OFF. Go to step 3. Replace the 2. Remove the Left Interface Cover (RRP 1.1 on Engine Logic page 6-6), Left Cover (RRP 1.2 on page 6-7), and the Left Plate (RRP 1.11 on page 6-16). 3. Remove the Stacker from the printer. Switch the printer power-on. On the Engine Logic Board, check Board (RRP 9.3 on page 6-89). the voltage between P/J35 pin 1 and frame ground. Is the voltage 3.3 VDC. 3 1. Switch the printer power OFF. 2. Properly install the Stacker on the printer. 3. Switch the printer power-on. 4. On the Engine Logic Board, check the voltage between P/J35 pin 1 and frame ground. Is the voltage 0.0 VDC. Replace the Engine Logic Board (RRP 9.3 on page 6-89). Replace the Stacker PWB (RRP 10.7 page 6-107). Install or Reseat the Envelope Feeder. (E9-E: Envelope Feeder Fail/Re-install.) Envelope feeder failed or was removed while power is on. Envelope Feeder Failure Troubleshooting Procedure Step Actions and Questions Yes No 1 1. Switch the Printer power OFF. 2. Remove and reinstall the envelope feeder. 3. Switch the Printer power-on. 4. Print a Configuration Page. Is the Envelope Feeder listed on the Configuration Pages? Problem solved. Go to step 2. 2 1. Switch the Printer power OFF. Replace the Go to step 3. 2. Remove the Left Interface Cover (RRP 1.1 on Envelope page 6-6), Left Cover (RRP 1.2 on page 6-7), and the Left Plate (RRP 1.11 on page 6-16). 3. Switch the Printer power-on. 4. Check the voltage on the Engine Logic Board Feeder PWB (RRP 13.3 on page 6-159). between P/J23 Pin 4 and frame ground. Is the voltage 0.0 VDC? Phaser 4400 Laser Printer Service Manual 2-37