Xerox 4400DT Service Manual - Page 67
Paper Size Jam; Check Size and Open Rear Cover to Clear. (PSE-1), PSE-1: Paper size error
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Page 67 highlights
Duplex Jam Troubleshooting Procedure (cont'd.) Step Actions and Questions Yes No 5 1. Select Sensor Tests. Perform Replace the 2. Select Duplex Sensor. 3. Open the Rear Cover and use a narrow strip of paper (approximately 1 inch wide) to actuate and deactuate the Duplex Sensor. Registration Sensor on page 3-20 to test the Duplex Sensor (RRP 12.13 on page 6-155). Does the message on the display alternate between "With Paper" and "Without Paper" as you press and release the actuator? Registration Sensor. If the problem persists, replace the Engine Logic Board (RRP 9.3 on page 6-89). 6 1. Remove the Duplex Unit, then remove the Duplex Replace the Replace the Cover (RRP 12.3 on page 6-143). 2. Disconnect P/J38 from the Duplex PWB. 3. Measure the resistance on the disconnected plug between pin 1 and pin 2; between pin 1 and pin 3; between pin 1 and pin 4; and between pin 1 and pin 5. Are all four readings between 30 and 37 ohms? Duplex PWB (RRP 12.4 on page 6-144). If the problem Duplex Motor Assembly (RRP 12.8 on page 6-149). persists, replace the Engine Logic Board (RRP 9.3 on page 6-89). Paper Size Jam; Check Size and Open Rear Cover to Clear. (PSE-1) (PSE-1: Paper size error) There is a conflict between the size of the paper detected by the printer, and the length of time the Registration Sensor is actuated. Paper Size Error Troubleshooting Procedure Step Actions and Questions 1 Does the problem appear when using Tray 1, 2, or 3? 2 1. Verify the size of paper currently in the MPT Tray. 2. Select Menus and press OK, then 3. Select Printer Setup Menu and press OK. 4. Select Tray Setup Menu and press OK. 5. Select MPT Setup Menu and press OK. 6. Select Change Paper Size and press OK. Does the paper size checked in the MPT Setup Menu match the size actually in the MPT? Yes No Go to step 3. Go to step 2. Replace the Engine Logic Board (RRP 9.3 on page 6-89). Set MPT size to the size of paper actually installed, then press OK. 2-30 Phaser 4400 Laser Printer Service Manual