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P-2002 Series User's Guide Contact Information 8 Contacting Customer Support 8 Copyright 3 Correcting Interference 4 Corrosive Liquids 6 CoS 64 Covers 6 Customer Support 8 D Damage 6 Dampness 6 Danger 6 Date 38 Daylight Savings 39 Dealer 4 Deep 107 Default Management IP Address 107 Default Management Subnet Mask 107 Default Password 30, 107 Defective 7 Denmark, Contact Information 8 DHCP 35 DHCP Client 109 DHCP Clients 35 Diagnostic Tools 109 Dialing Interval 68 Dialing Type 108 Differentiated Services 65 DiffServ 64 Diffserv 108 DiffServ Code Point (DSCP) 64 DiffServ Code Points 64 DiffServ marking rule 65 Dimensions 107 Disclaimer 3 Discretion 7 DNS 41, 43 DNS Proxy 109 DNS Server Address Assignment 41 DNS Servers 43 Domain Name 35, 36, 41 Domain Name System 43 DS Field 65 DS field 65 DSCPs 64 DTMF 55 162 DTMF Detection 108 DTMF Mode 63 Dual-Tone MultiFrequency 55, 63 Dust 6 Dynamic Jitter Buffer 24 E Echo Cancellation 25, 67 Electric Shock 6 Electrocution 6 Embedded Web Configurator 109 Emergency Numbers 75 Equal Value 7 Ethernet 41, 109 Ethernet Ports 107 ETHERNET Screen 42 Europe 6 Europe Type 73 Europe Type Call Service Mode 69 European Plug Standards 110 Expiration Duration 62 Exposure 6 External IP Addresses 48 F F/W Upload Screen 86 Factory Defaults 90 Failure 7 Fax 25 Fax Pass Through 108 Fax Tone Detection 108 FCC 4 Compliance 4 Rules, Part 15 4 FCC Rules 4 Federal Communications Commission 4 Feeding Voltage 107 Finland, Contact Information 8 Firmware 86 Firmware Upgrades 25 Firmware Upload Error 88 Firmware Upload In Process 87 Fitness 7 Flash Key 69 Index

Section	Page
P-2002 Series	1
Copyright	3
Federal Communications Commission (FCC) Interference Statement	4
Safety Warnings	6
ZyXEL Limited Warranty	7
Customer Support	8
Table of Contents	11
List of Figures	17
List of Tables	19
Preface	21
Introducing the Prestige	23
1.1 Prestige VoIP Analog Telephone Adaptor Overview	23
1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline	23
1.3 Features	23
1.4 LEDs	25
1.5 Applications	26
1.5.1 Make Calls via Internet Telephony Service Provider	26
1.5.2 Make Calls via IP-PBX	27
1.5.3 Make Peer-to-peer Calls	27
Introducing the Web Configurator	29
2.1 Web Configurator Overview	29
2.2 Accessing the Prestige Web Configurator	29
2.3 Resetting the Prestige	31
2.3.1 Procedure To Use The Reset Button	31
2.4 Navigating the Prestige Web Configurator	31
2.5 Common Screen Command Buttons	33
System Screens	35
3.1 System Overview	35
3.2 General Setup	35
3.2.1 Domain Name	35
3.3 General Setup Configuration	35
3.4 Configuring Password	36
3.5 Pre-defined NTP Time Servers List	37
3.6 Configuring Time Setting	37
Ethernet Screens	41
4.1 ETHERNET Overview	41
4.1.1 IP Address and Subnet Mask	41
4.1.2 DNS Server Address Assignment	41
4.1.3 PPPoE Encapsulation	42
4.2 Configuring Ethernet	42
4.3 Configuring the Ethernet Management Port	44
Introduction to VoIP	45
5.1 Introduction to VoIP	45
5.2 Introduction to SIP	45
5.2.1 SIP Identities	45
5.2.1.1 SIP Number	45
5.2.1.2 SIP Service Domain	45
5.2.2 SIP Call Progression	46
5.2.3 SIP Servers	46
5.2.3.1 SIP User Agent	46
5.2.3.2 SIP Proxy Server	47
5.2.3.3 SIP Redirect Server	47
5.2.3.4 SIP Register Server	48
5.2.4 RTP	48
5.3 NAT	48
5.3.1 NAT Example	49
5.3.2 NAT Types	49
5.3.2.1 Full Cone NAT	50
5.3.2.2 Restricted Cone NAT	51
5.3.2.3 Port Restricted Cone NAT	52
5.3.2.4 Symmetric NAT	52
5.4 NAT and SIP	53
5.4.1 SIP ALG	53
5.4.2 Use NAT Address on SIP and RTP	53
5.4.3 STUN	54
5.4.4 Outbound Proxy	54
5.5 Pulse Code Modulation	54
5.6 Voice Coding	54
5.6.1 G.711	55
5.6.2 G.729	55
5.7 PSTN Call Setup Signaling	55
5.8 MWI (Message Waiting Indication)	55
VoIP Screens	57
6.1 VoIP Introduction	57
6.2 VoIP Configuration	57
6.3 Custom Tones (IVR)	59
6.3.0.1 Recording Custom Tones	60
6.3.0.2 Listening to Custom Tones	60
6.3.0.3 Deleting Custom Tones	60
6.4 Advanced VoIP Settings Configuration	60
6.5 Quality of Service (QoS)	64
6.5.1 Type Of Service (ToS)	64
6.5.2 DiffServ	64
6.5.2.1 DSCP and Per-Hop Behavior	65
6.5.3 VLAN	65
6.6 QoS Configuration	65
Phone	67
7.1 Phone Introduction	67
7.1.1 Voice Activity Detection/Silence Suppression	67
7.1.2 Comfort Noise Generation	67
7.1.3 Echo Cancellation	67
7.2 Phone Port Configuration	67
7.3 Supplementary Phone Services Overview	69
7.3.1 The Flash Key	69
7.3.2 Europe Type Supplementary Phone Services	69
7.3.2.1 European Call Hold	70
7.3.2.2 European Call Waiting	70
7.3.2.3 European Call Transfer	71
7.3.2.4 European Three-Way Conference	71
7.3.3 USA Type Supplementary Services	71
7.3.3.1 USA Call Hold	71
7.3.3.2 USA Call Waiting	72
7.3.3.3 USA Call Transfer	72
7.3.3.4 USA Three-Way Conference	72
7.4 Common Phone Configuration	72
Phone Book	75
8.1 Phone Book Introduction	75
8.1.1 Speed Dial	75
8.1.1.1 Peer-to-Peer Calls	75
8.1.2 Lifeline (Prestige 2002L)	75
8.2 Speed Dial Configuration	75
8.3 Call Forward	77
8.4 Lifeline Configuration (Prestige 2002L)	80
Logs	81
9.1 Viewing Logs	81
9.2 Log Message Descriptions	82
Maintenance	85
10.1 Maintenance Overview	85
10.2 Status Screen	85
10.3 F/W Upload Screen	86
10.4 Configuration Screen	88
10.4.1 Backup Configuration	89
10.4.2 Restore Configuration	89
10.4.3 Back to Factory Defaults	90
10.5 Restart Screen	91
Phone Usage	93
11.1 Dialing a Telephone Number	93
11.2 Using Speed Dial to Dial a Telephone Number	93
11.3 Internal Calls	93
11.4 Checking the Prestige’s IP Address	93
11.5 Auto Firmware Upgrade	94
Troubleshooting	95
12.1 Problems Starting Up the Prestige	95
12.2 Problems with the LAN or PC LED	95
12.3 Problems with the LAN Interface	96
12.4 Problems with Internet Access	96
12.5 Problems with the Web Configurator	97
12.6 Problems with the Password	97
12.7 Problems with Telephone or Telephone Port	98
12.8 Problems with Voice Service	98
12.9 Pop-up Windows, JavaScripts and Java Permissions	99
12.9.1 Internet Explorer Pop-up Blockers	99
12.9.1.1 Disable Pop-up Blockers	99
12.9.1.2 Enable Pop-up Blockers with Exceptions	100
12.9.2 JavaScripts	102
12.9.3 Java Permissions	104
12.9.3.1 JAVA (Sun)	105
Product Specifications	107
Setting up Your Computer’s IP Address	111
IP Subnetting	123
PPPoE	131
Internal SPTGEN	133
Index	161
Numerics	161
A	161
B	161
C	161
D	162
E	162
F	162
G	163
H	163
I	163
J	163
K	163
L	163
M	164
N	164
O	164
P	164
Q	165
R	165
S	166
T	167
U	167
V	167
W	167

Match case Limit results 1 per page

P-2002 Series User’s Guide

162

Index

Contact Information

Contacting Customer Support

Correcting Interference

Corrosive Liquids

CoS

Covers

Customer Support

Damage

Dampness

Danger

Date

Daylight Savings

Dealer

Deep

107

Default Management IP Address

107

Default Management Subnet Mask

107

Default Password

107

Defective

Denmark, Contact Information

DHCP

DHCP Client

109

DHCP Clients

Diagnostic Tools

109

Dialing Interval

Dialing Type

108

Differentiated Services

DiffServ

Diffserv

108

DiffServ Code Point (DSCP)

DiffServ Code Points

DiffServ marking rule

Dimensions

107

Disclaimer

Discretion

DNS

DNS Proxy

109

DNS Server Address Assignment

DNS Servers

Domain Name

Domain Name System

DS Field

DS field

DSCPs

DTMF

DTMF Detection

108

DTMF Mode

Dual-Tone MultiFrequency

Dust

Dynamic Jitter Buffer

Echo Cancellation

Electric Shock

Electrocution

Embedded Web Configurator

109

Emergency Numbers

Equal Value

Ethernet

109

Ethernet Ports

107

ETHERNET Screen

Europe

Europe Type

Europe Type Call Service Mode

European Plug Standards

110

Expiration Duration

Exposure

External IP Addresses

F/W Upload Screen

Factory Defaults

Failure

Fax

Fax Pass Through

108

Fax Tone Detection

108

FCC

Compliance

Rules, Part 15

FCC Rules

Federal Communications Commission

Feeding Voltage

107

Finland, Contact Information

Firmware

Firmware Upgrades

Firmware Upload Error

Firmware Upload In Process

Fitness

Flash Key