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P-2002 Series User's Guide Lifeline 23, 24, 75, 108 Lifeline Logs 84 Lifeline Screen 80 Lightning 6 LINE Port 24 Line Ports 107 Liquids, Corrosive 6 Listening Port 58, 63 Listening Volume 68 Log Message Descriptions 82 Logs 81 Loop Start Signaling 108 M Maintenance 85 Management 109 Management IP Address 29 Management IP Address, Default 107 Management Subnet Mask, Default 107 Manual Firmware Upgrades 25 Materials 7 Merchantability 7 Message Waiting Indication 55, 63 MGNT Port 86 Mgnt Port Screen 44 Min-SE 62 Model 86 Model Name 86 Modem 108 Modifications 4 Multimedia 45 Multiple Prestige 2002s 29 Multiple SIP Accounts 24 Multiple Voice Channels 24 MWI 55, 63 N NAT 48 Full Cone 50 Symmetric 52 NAT Keep Alive 63 NAT Routers 54 NAT Traversal 108 NAT Types 49 164 NAT, Incoming 49 NAT, Outgoing 49 Navigation Panel 32 Netscape Navigator 29 Network Address Translation 48 Network Address Translators 54 Network Temporarily Disconnected 88, 90 New 7 NMB-003 4 No Answer 79 No Answer Forward to Number 79 No Answer Waiting Time 79 Non-Proxy 76 North America 6 North America Contact Information 8 North American Plug Standards 109 Norway, Contact Information 8 NTP Time Servers 37 O OK Response 46 Opening 6 Operating Condition 7 Operation Humidity 107 Operation Temperature 107 Outbound Proxy 53, 54, 63 Outbound Proxy Server 54 Outbound Proxy, SIP 54 Out-dated Warranty 7 Outgoing Call use 68 Outlet 4 P Parts 7 Password 30, 36, 107 Patent 3 PC Ethernet Port 41 PC LED 95 PCM 54, 55, 108 Peer to Peer Calls 27 Peer-to-peer Calls 27 Per-Hop Behavior 65 Permission 3 PHB (Per-Hop Behavior) 65 Index

Section	Page
P-2002 Series	1
Copyright	3
Federal Communications Commission (FCC) Interference Statement	4
Safety Warnings	6
ZyXEL Limited Warranty	7
Customer Support	8
Table of Contents	11
List of Figures	17
List of Tables	19
Preface	21
Introducing the Prestige	23
1.1 Prestige VoIP Analog Telephone Adaptor Overview	23
1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline	23
1.3 Features	23
1.4 LEDs	25
1.5 Applications	26
1.5.1 Make Calls via Internet Telephony Service Provider	26
1.5.2 Make Calls via IP-PBX	27
1.5.3 Make Peer-to-peer Calls	27
Introducing the Web Configurator	29
2.1 Web Configurator Overview	29
2.2 Accessing the Prestige Web Configurator	29
2.3 Resetting the Prestige	31
2.3.1 Procedure To Use The Reset Button	31
2.4 Navigating the Prestige Web Configurator	31
2.5 Common Screen Command Buttons	33
System Screens	35
3.1 System Overview	35
3.2 General Setup	35
3.2.1 Domain Name	35
3.3 General Setup Configuration	35
3.4 Configuring Password	36
3.5 Pre-defined NTP Time Servers List	37
3.6 Configuring Time Setting	37
Ethernet Screens	41
4.1 ETHERNET Overview	41
4.1.1 IP Address and Subnet Mask	41
4.1.2 DNS Server Address Assignment	41
4.1.3 PPPoE Encapsulation	42
4.2 Configuring Ethernet	42
4.3 Configuring the Ethernet Management Port	44
Introduction to VoIP	45
5.1 Introduction to VoIP	45
5.2 Introduction to SIP	45
5.2.1 SIP Identities	45
5.2.1.1 SIP Number	45
5.2.1.2 SIP Service Domain	45
5.2.2 SIP Call Progression	46
5.2.3 SIP Servers	46
5.2.3.1 SIP User Agent	46
5.2.3.2 SIP Proxy Server	47
5.2.3.3 SIP Redirect Server	47
5.2.3.4 SIP Register Server	48
5.2.4 RTP	48
5.3 NAT	48
5.3.1 NAT Example	49
5.3.2 NAT Types	49
5.3.2.1 Full Cone NAT	50
5.3.2.2 Restricted Cone NAT	51
5.3.2.3 Port Restricted Cone NAT	52
5.3.2.4 Symmetric NAT	52
5.4 NAT and SIP	53
5.4.1 SIP ALG	53
5.4.2 Use NAT Address on SIP and RTP	53
5.4.3 STUN	54
5.4.4 Outbound Proxy	54
5.5 Pulse Code Modulation	54
5.6 Voice Coding	54
5.6.1 G.711	55
5.6.2 G.729	55
5.7 PSTN Call Setup Signaling	55
5.8 MWI (Message Waiting Indication)	55
VoIP Screens	57
6.1 VoIP Introduction	57
6.2 VoIP Configuration	57
6.3 Custom Tones (IVR)	59
6.3.0.1 Recording Custom Tones	60
6.3.0.2 Listening to Custom Tones	60
6.3.0.3 Deleting Custom Tones	60
6.4 Advanced VoIP Settings Configuration	60
6.5 Quality of Service (QoS)	64
6.5.1 Type Of Service (ToS)	64
6.5.2 DiffServ	64
6.5.2.1 DSCP and Per-Hop Behavior	65
6.5.3 VLAN	65
6.6 QoS Configuration	65
Phone	67
7.1 Phone Introduction	67
7.1.1 Voice Activity Detection/Silence Suppression	67
7.1.2 Comfort Noise Generation	67
7.1.3 Echo Cancellation	67
7.2 Phone Port Configuration	67
7.3 Supplementary Phone Services Overview	69
7.3.1 The Flash Key	69
7.3.2 Europe Type Supplementary Phone Services	69
7.3.2.1 European Call Hold	70
7.3.2.2 European Call Waiting	70
7.3.2.3 European Call Transfer	71
7.3.2.4 European Three-Way Conference	71
7.3.3 USA Type Supplementary Services	71
7.3.3.1 USA Call Hold	71
7.3.3.2 USA Call Waiting	72
7.3.3.3 USA Call Transfer	72
7.3.3.4 USA Three-Way Conference	72
7.4 Common Phone Configuration	72
Phone Book	75
8.1 Phone Book Introduction	75
8.1.1 Speed Dial	75
8.1.1.1 Peer-to-Peer Calls	75
8.1.2 Lifeline (Prestige 2002L)	75
8.2 Speed Dial Configuration	75
8.3 Call Forward	77
8.4 Lifeline Configuration (Prestige 2002L)	80
Logs	81
9.1 Viewing Logs	81
9.2 Log Message Descriptions	82
Maintenance	85
10.1 Maintenance Overview	85
10.2 Status Screen	85
10.3 F/W Upload Screen	86
10.4 Configuration Screen	88
10.4.1 Backup Configuration	89
10.4.2 Restore Configuration	89
10.4.3 Back to Factory Defaults	90
10.5 Restart Screen	91
Phone Usage	93
11.1 Dialing a Telephone Number	93
11.2 Using Speed Dial to Dial a Telephone Number	93
11.3 Internal Calls	93
11.4 Checking the Prestige’s IP Address	93
11.5 Auto Firmware Upgrade	94
Troubleshooting	95
12.1 Problems Starting Up the Prestige	95
12.2 Problems with the LAN or PC LED	95
12.3 Problems with the LAN Interface	96
12.4 Problems with Internet Access	96
12.5 Problems with the Web Configurator	97
12.6 Problems with the Password	97
12.7 Problems with Telephone or Telephone Port	98
12.8 Problems with Voice Service	98
12.9 Pop-up Windows, JavaScripts and Java Permissions	99
12.9.1 Internet Explorer Pop-up Blockers	99
12.9.1.1 Disable Pop-up Blockers	99
12.9.1.2 Enable Pop-up Blockers with Exceptions	100
12.9.2 JavaScripts	102
12.9.3 Java Permissions	104
12.9.3.1 JAVA (Sun)	105
Product Specifications	107
Setting up Your Computer’s IP Address	111
IP Subnetting	123
PPPoE	131
Internal SPTGEN	133
Index	161
Numerics	161
A	161
B	161
C	161
D	162
E	162
F	162
G	163
H	163
I	163
J	163
K	163
L	163
M	164
N	164
O	164
P	164
Q	165
R	165
S	166
T	167
U	167
V	167
W	167

Match case Limit results 1 per page

P-2002 Series User’s Guide

164

Index

Lifeline

108

Lifeline Logs

Lifeline Screen

Lightning

LINE Port

Line Ports

107

Liquids, Corrosive

Listening Port

Listening Volume

Log Message Descriptions

Logs

Loop Start Signaling

108

Maintenance

Management

109

Management IP Address

Management IP Address, Default

107

Management Subnet Mask, Default

107

Manual Firmware Upgrades

Materials

Merchantability

Message Waiting Indication

MGNT Port

Mgnt Port Screen

Min-SE

Model

Model Name

Modem

108

Modifications

Multimedia

Multiple Prestige 2002s

Multiple SIP Accounts

Multiple Voice Channels

MWI

NAT

Full Cone

Symmetric

NAT Keep Alive

NAT Routers

NAT Traversal

108

NAT Types

NAT, Incoming

NAT, Outgoing

Navigation Panel

Netscape Navigator

Network Address Translation

Network Address Translators

Network Temporarily Disconnected

New

NMB-003

No Answer

No Answer Forward to Number

No Answer Waiting Time

Non-Proxy

North America

North America Contact Information

North American Plug Standards

109

Norway, Contact Information

NTP Time Servers

OK Response

Opening

Operating Condition

Operation Humidity

107

Operation Temperature

107

Outbound Proxy

Outbound Proxy Server

Outbound Proxy, SIP

Out-dated Warranty

Outgoing Call use

Outlet

Parts

Password

107

Patent

PC Ethernet Port

PC LED

PCM

108

Peer to Peer Calls

Peer-to-peer Calls

Per-Hop Behavior

Permission

PHB (Per-Hop Behavior)