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F/W Upload Screen

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P-2002 Series User's Guide The following table describes the labels in this screen. Table 31 System Status LABEL DESCRIPTION System Name Model Name ZyNOS Firmware Version: Ethernet Port IP Address IP Subnet Mask MGNT Port IP Address IP Subnet Mask VoIP Status SIP1/SIP 2 SIP Registration Status Register/ Unregister Used Port Custom Tone (IVR) Status This is the System Name you chose in the SYSTEM General screen. It is for identification purposes The model name identifies your device type. The model name should also be on a sticker on your device. If you are uploading firmware, be sure to upload firmware for this exact model name. This is the ZyNOS firmware version and the date the firmware was created. ZyNOS is ZyXEL's proprietary Network Operating System. This is the Prestige's IP address. This applies to both of the Prestige's Ethernet ports. This is the Prestige's subnet mask. This applies to both of the Prestige's Ethernet ports. This is the static IP address of the Prestige's logical Ethernet interface for management. This is the subnet mask of the Prestige's logical Ethernet interface for management. This is the SIP account configured on the Prestige. This is the SIP registration status of the SIP account. This field displays Registered when the Prestige has successfully registered the SIP account with the SIP register server. This field displays Not Registered when the Prestige has not successfully registered the SIP account with the SIP register server. Click Register to have the Prestige attempt to register the SIP account with the SIP register server. Click Unregister to delete the SIP account's registration on the SIP register server. This removes the SIP registration server's SIP identity-to-IP address (or domain name) mapping for this SIP account, it does not cancel your SIP account. This field displays the Prestige's listening port for SIP traffic on this SIP account. IVR (Interactive Voice Response) is a feature that allows you to use your telephone to interact with the Prestige. You can use your phone to record custom tones for the caller ringing and on hold tone functions. This field displays the Remaining Time left for recording custom tones. 10.3 F/W Upload Screen Find firmware at www.zyxel.com in a file that (usually) uses the system model name with a "*.bin" extension, e.g., "Prestige.bin". The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Click MAINTENANCE in the navigation panel and then the F/W UPLOAD tab. Follow the instructions in this screen to upload firmware to your Prestige. 86 Chapter 10 Maintenance

Section	Page
P-2002 Series	1
Copyright	3
Federal Communications Commission (FCC) Interference Statement	4
Safety Warnings	6
ZyXEL Limited Warranty	7
Customer Support	8
Table of Contents	11
List of Figures	17
List of Tables	19
Preface	21
Introducing the Prestige	23
1.1 Prestige VoIP Analog Telephone Adaptor Overview	23
1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline	23
1.3 Features	23
1.4 LEDs	25
1.5 Applications	26
1.5.1 Make Calls via Internet Telephony Service Provider	26
1.5.2 Make Calls via IP-PBX	27
1.5.3 Make Peer-to-peer Calls	27
Introducing the Web Configurator	29
2.1 Web Configurator Overview	29
2.2 Accessing the Prestige Web Configurator	29
2.3 Resetting the Prestige	31
2.3.1 Procedure To Use The Reset Button	31
2.4 Navigating the Prestige Web Configurator	31
2.5 Common Screen Command Buttons	33
System Screens	35
3.1 System Overview	35
3.2 General Setup	35
3.2.1 Domain Name	35
3.3 General Setup Configuration	35
3.4 Configuring Password	36
3.5 Pre-defined NTP Time Servers List	37
3.6 Configuring Time Setting	37
Ethernet Screens	41
4.1 ETHERNET Overview	41
4.1.1 IP Address and Subnet Mask	41
4.1.2 DNS Server Address Assignment	41
4.1.3 PPPoE Encapsulation	42
4.2 Configuring Ethernet	42
4.3 Configuring the Ethernet Management Port	44
Introduction to VoIP	45
5.1 Introduction to VoIP	45
5.2 Introduction to SIP	45
5.2.1 SIP Identities	45
5.2.1.1 SIP Number	45
5.2.1.2 SIP Service Domain	45
5.2.2 SIP Call Progression	46
5.2.3 SIP Servers	46
5.2.3.1 SIP User Agent	46
5.2.3.2 SIP Proxy Server	47
5.2.3.3 SIP Redirect Server	47
5.2.3.4 SIP Register Server	48
5.2.4 RTP	48
5.3 NAT	48
5.3.1 NAT Example	49
5.3.2 NAT Types	49
5.3.2.1 Full Cone NAT	50
5.3.2.2 Restricted Cone NAT	51
5.3.2.3 Port Restricted Cone NAT	52
5.3.2.4 Symmetric NAT	52
5.4 NAT and SIP	53
5.4.1 SIP ALG	53
5.4.2 Use NAT Address on SIP and RTP	53
5.4.3 STUN	54
5.4.4 Outbound Proxy	54
5.5 Pulse Code Modulation	54
5.6 Voice Coding	54
5.6.1 G.711	55
5.6.2 G.729	55
5.7 PSTN Call Setup Signaling	55
5.8 MWI (Message Waiting Indication)	55
VoIP Screens	57
6.1 VoIP Introduction	57
6.2 VoIP Configuration	57
6.3 Custom Tones (IVR)	59
6.3.0.1 Recording Custom Tones	60
6.3.0.2 Listening to Custom Tones	60
6.3.0.3 Deleting Custom Tones	60
6.4 Advanced VoIP Settings Configuration	60
6.5 Quality of Service (QoS)	64
6.5.1 Type Of Service (ToS)	64
6.5.2 DiffServ	64
6.5.2.1 DSCP and Per-Hop Behavior	65
6.5.3 VLAN	65
6.6 QoS Configuration	65
Phone	67
7.1 Phone Introduction	67
7.1.1 Voice Activity Detection/Silence Suppression	67
7.1.2 Comfort Noise Generation	67
7.1.3 Echo Cancellation	67
7.2 Phone Port Configuration	67
7.3 Supplementary Phone Services Overview	69
7.3.1 The Flash Key	69
7.3.2 Europe Type Supplementary Phone Services	69
7.3.2.1 European Call Hold	70
7.3.2.2 European Call Waiting	70
7.3.2.3 European Call Transfer	71
7.3.2.4 European Three-Way Conference	71
7.3.3 USA Type Supplementary Services	71
7.3.3.1 USA Call Hold	71
7.3.3.2 USA Call Waiting	72
7.3.3.3 USA Call Transfer	72
7.3.3.4 USA Three-Way Conference	72
7.4 Common Phone Configuration	72
Phone Book	75
8.1 Phone Book Introduction	75
8.1.1 Speed Dial	75
8.1.1.1 Peer-to-Peer Calls	75
8.1.2 Lifeline (Prestige 2002L)	75
8.2 Speed Dial Configuration	75
8.3 Call Forward	77
8.4 Lifeline Configuration (Prestige 2002L)	80
Logs	81
9.1 Viewing Logs	81
9.2 Log Message Descriptions	82
Maintenance	85
10.1 Maintenance Overview	85
10.2 Status Screen	85
10.3 F/W Upload Screen	86
10.4 Configuration Screen	88
10.4.1 Backup Configuration	89
10.4.2 Restore Configuration	89
10.4.3 Back to Factory Defaults	90
10.5 Restart Screen	91
Phone Usage	93
11.1 Dialing a Telephone Number	93
11.2 Using Speed Dial to Dial a Telephone Number	93
11.3 Internal Calls	93
11.4 Checking the Prestige’s IP Address	93
11.5 Auto Firmware Upgrade	94
Troubleshooting	95
12.1 Problems Starting Up the Prestige	95
12.2 Problems with the LAN or PC LED	95
12.3 Problems with the LAN Interface	96
12.4 Problems with Internet Access	96
12.5 Problems with the Web Configurator	97
12.6 Problems with the Password	97
12.7 Problems with Telephone or Telephone Port	98
12.8 Problems with Voice Service	98
12.9 Pop-up Windows, JavaScripts and Java Permissions	99
12.9.1 Internet Explorer Pop-up Blockers	99
12.9.1.1 Disable Pop-up Blockers	99
12.9.1.2 Enable Pop-up Blockers with Exceptions	100
12.9.2 JavaScripts	102
12.9.3 Java Permissions	104
12.9.3.1 JAVA (Sun)	105
Product Specifications	107
Setting up Your Computer’s IP Address	111
IP Subnetting	123
PPPoE	131
Internal SPTGEN	133
Index	161
Numerics	161
A	161
B	161
C	161
D	162
E	162
F	162
G	163
H	163
I	163
J	163
K	163
L	163
M	164
N	164
O	164
P	164
Q	165
R	165
S	166
T	167
U	167
V	167
W	167

Match case Limit results 1 per page

P-2002 Series User’s Guide

Chapter 10 Maintenance

The following table describes the labels in this screen.

10.3

F/W Upload Screen

Find firmware at

www.zyxel.com

in a file that (usually) uses the system model name with a

"*.bin" extension, e.g., "Prestige.bin". The upload process uses HTTP (Hypertext Transfer

Protocol) and may take up to two minutes. After a successful upload, the system will reboot.

Click

MAINTENANCE

in the navigation panel and then the

F/W UPLOAD

tab. Follow the

instructions in this screen to upload firmware to your Prestige.

Table 31

System Status

LABEL

DESCRIPTION

System Name

This is the

System Name

you chose in the

SYSTEM General

screen. It is for

identification purposes

Model Name

The model name identifies your device type. The model name should also be on a

sticker on your device. If you are uploading firmware, be sure to upload firmware

for this exact model name.

ZyNOS Firmware

Version:

This is the ZyNOS firmware version and the date the firmware was created.

ZyNOS is ZyXEL's proprietary Network Operating System.

Ethernet Port

IP Address

This is the Prestige’s IP address. This applies to both of the Prestige’s Ethernet

ports.

IP Subnet Mask

This is the Prestige’s subnet mask. This applies to both of the Prestige’s Ethernet

ports.

MGNT Port

IP Address

This is the static IP address of the Prestige’s logical Ethernet interface for

management.

IP Subnet Mask

This is the subnet mask of the Prestige’s logical Ethernet interface for

management.

VoIP Status

SIP1/SIP 2

This is the SIP account configured on the Prestige.

SIP Registration

Status

This is the SIP registration status of the SIP account.

This field displays

Registered

when the Prestige has successfully registered the

SIP account with the SIP register server.

This field displays

Not

Registered

when the Prestige has not successfully

registered the SIP account with the SIP register server.

Unregister

Click

to have the Prestige attempt to register the SIP account with the

SIP register server.

Click

Unregister

to delete the SIP account's registration on the SIP register

server. This removes the SIP registration server's SIP identity-to-IP address (or

domain name) mapping for this SIP account, it does not cancel your SIP account.

Used Port

This field displays the Prestige’s listening port for SIP traffic on this SIP account.

Custom Tone

(IVR) Status

IVR (Interactive Voice Response) is a feature that allows you to use your

telephone to interact with the Prestige. You can use your phone to record custom

tones for the caller ringing and on hold tone functions. This field displays the

Remaining Time

left for recording custom tones.