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3Com 3102 User Guide - Page 75

Off-Site Notification, NBX NetSet > NBX Messaging > Off-Site Notification

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Off-Site Notification Off-Site Notification 75 8 To save the edited LabelMaker, click the Save button at the top of the LabelMaker screen. Or you can click File > Save As to save the LabelMaker to a new location. To reuse your saved LabelMaker, you must run the file that you saved to your computer. If you download the LabelMaker from the NBX NetSet utility again, you get the default version, and the download might overwrite your saved LabelMaker. To create a Windows Desktop shortcut to your saved LabelMaker, right-click the saved file and then click Send To > Desktop (create shortcut). When you enable off-site notification, the NBX Messaging system notifies you that you have received voice mail. You can then retrieve your messages. Off-site notification consists of one cycle of up to five attempts to reach you, one attempt for each Attempt row that you configure in the Off-Site Notification screen. If your system uses a messaging application other than NBX Messaging, use the documentation for your messaging application instead of these instructions. To configure off-site notification for your NBX voice mailbox: 1 In NBX NetSet > NBX Messaging > Off-Site Notification, look for the System and Group columns in the upper right corner. If the columns show "Yes," your system administrator has enabled off-site notification for the NBX system and for the Class of Service group to which your telephone belongs. If "No," ask to have these features enabled. 2 Check Enabled. 3 If you want to be notified only about urgent voice mail messages, also check Urgent Messages Only. 4 In the first Attempt row, in the Method drop-down list, select Pager, VoiceMail, or EMail The cycle of notice behaviors differs depending on the method that you specify for the first attempt. See "Notice Behaviors" later in this chapter. 5 In the Number/Address field: ■ If you selected Pager for Method in step 4: ■ Enter a pager number. Do not use parentheses, hyphens, or spaces. Ask your administrator if you need to include the area code and any other digits that your system needs to dial an outside number,

Section	Page
NBX® Telephone Guide	1
About This Guide	9
Conventions	10
Documentation	11
Comments on the Documentation	11
Getting Started	13
Setting Up Your Password and Voice Mail for the First Time	13
NBX NetSet Utility	15
Starting the NBX NetSet Utility	15
Navigation and Shortcut Icons in the NBX NetSet Utility	16
Quick Reference Guides	16
NBX 3102 Business Telephone	17
Telephone Buttons and Controls	18
Programmable Access Buttons	21
Status Lights for System Appearance Buttons	22
NBX 1102, 2102, and 2102-IR Business Telephones	23
Telephone Buttons and Controls	24
Programmable Access Buttons	27
Status Lights for System Appearance Buttons	28
NBX 3101 and 3101SP Basic Telephones	29
Telephone Buttons and Controls	30
Programmable Access Buttons	32
Status Lights for System Appearance Buttons	33
NBX 2101 Basic Telephone	35
Telephone Buttons and Controls	36
Programmable Access Buttons	38
Status Icons	38
NBX Messaging	39
NBX Messaging Components	40
Important Considerations	40
Changing Your Password	41
Security Tips	41
Changing Your Name Announcement and Personal Greeting	42
Listening to NBX Messages	42
Message Indicators	43
LIstening from Your Computer	43
LIstening from Your NBX Telephone	44
Listening from Any Internal NBX Telephone	44
Listening from an External Location	44
Managing Your Messages	45
Information About Your Messages	45
Replying to a Message	46
Forwarding a Message	47
Creating and Sending a Message	48
Creating Personal Voice Mail Group Lists	49
Modifying or Deleting Groups	50
Marking a Message as Private or Urgent	51
Forwarding Incoming Calls to Your Call Coverage Point	51
Other Ways to Manage Your Voice Mail Messages	52
Other Kinds of Mailboxes	52
Greeting-Only Mailbox	52
Phantom Mailbox	53
Group Mailbox	53
Standard Features	55
Answering a Call	56
Caller ID	56
Answering a Second Call	56
Using the NBX Telephone Display Panel	57
Tips on Using the Lists	58
More Ways to Dial a Call	59
An Internal Call	59
An External Call	59
Redialing a Call	60
Setting Your Call Coverage Point	60
Putting a Call on Hold	61
Dialing Another Call	61
More Than One Call	62
Transferring a Call	63
Announced (Screened) Transfer	64
Blind Transfer	64
Direct Mail Transfer	64
Establishing a Conference Call	65
Disconnecting the Last Person That You Called	66
More About Conference Calls	66
Setting the Volume	67
Personalizing Your Telephone	69
Guidelines About Features on NBX Telephones	70
Ringer Tones	70
Speed Dials	70
Personal Speed Dials	71
System-wide Speed Dials	72
Special Case: One-Touch Speed Dials	73
Printing Speed Dial Lists and Labels	74
Off-Site Notification	75
Do Not Disturb	78
Preventing Unauthorized Use of Your Telephone	79
Telephone Locking	80
Call Permissions	80
Class of Service Override	81
Using a Headset	82
With the NBX 3102 Business Telephone	82
General Headset Instructions	83
Returning to the Headset After a Long Delay	84
Palm Integration	84
Getting More from Your Telephone System	85
Listening to Your Messages in Your E-mail or Browser	86
Account (Billing) Codes	86
Caller ID	87
Internal and External Caller ID	87
Calling Line Identity Restriction (CLIR)	87
Call Pickup	88
Directed Call Pickup on a Specific Telephone	89
Group Call Pickup	89
Hunt Groups and Calling Groups	89
Hunt Groups	90
Calling Groups	92
Group Membership	92
Call Park	93
Paging	94
Dialing a Call to a Remote Office	95
Using Unique Extensions	95
Using Site Codes	96
Bridged Extensions	97
Delayed Ringing	97
Using Pulse Dialing	98
Using a Feature Code	98
Using a Mapped Button	98
Using a Personal Speed Dial	98
Additional Applications	99
NBX 3105 and 1105 Attendant Consoles	101
NBX Attendant Console	102
Access Buttons	102
Feature Buttons	102
Attendant Console Labels	105
Complement Attendant Software	106
Managing Calls	107
Telephone Installation and Maintenance	109
Connecting the Telephone	109
Installing the 3102 Telephone Label Plate	111
Attaching and Adjusting the 3101/3102/3105 Support Bracket	111
Attaching and Adjusting the 1102/2101/2102 Support Bracket	113
Low-Profile and High-Profile Positions	113
Wall-Mount Position	114
Security Wall-Mount Bracket	115
Opening the 3105 Attendant Console Label Cover	115
Moving Your Telephone	115
Swapping Telephones	115
Cleaning Your Telephone	116
Troubleshooting Problems	116

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Off-Site Notification

To save the edited LabelMaker, click the

Save

button at the top of the

LabelMaker screen. Or you can click

File

Save As

to save the

LabelMaker to a new location.

To reuse your saved LabelMaker, you must run the file that you saved to

your computer. If you download the LabelMaker from the NBX NetSet

utility again, you get the default version, and the download might

overwrite your saved LabelMaker. To create a Windows Desktop shortcut

to your saved LabelMaker, right-click the saved file and then click

Send To > Desktop (create shortcut)

Off-Site

Notification

When you enable off-site notification, the NBX Messaging system notifies

you that you have received voice mail. You can then retrieve your

messages. Off-site notification consists of one cycle of up to five attempts

to reach you, one attempt for each Attempt row that you configure in the

Off-Site Notification screen.

If your system uses a messaging application other than NBX Messaging,

use the documentation for your messaging application instead of these

instructions.

To configure off-site notification for your NBX voice mailbox:

NBX NetSet > NBX Messaging > Off-Site Notification,

look for the

System and Group columns in the upper right corner. If the columns

show “Yes,” your system administrator has enabled off-site notification

for the NBX system and for the Class of Service group to which your

telephone belongs. If “No,” ask to have these features enabled.

Check

Enabled.

If you want to be notified only about urgent voice mail messages, also

check

Urgent Messages Only.

In the first

Attempt

row, in the

Method

drop-down list, select

Pager,

VoiceMail,

The cycle of notice behaviors differs depending on the method that you

specify for the

first

attempt. See

“Notice Behaviors”

later in this chapter.

In the

Number/Address

field:

■

If you selected

Pager

for

Method

in step 4

■

Enter a pager number

Do not use parentheses, hyphens, or spaces.

Ask your administrator if you need to include the area code and

any other digits that your system needs to dial an outside number,