3Com 3102 User Guide - Page 89

Directed Call Pickup on a Specific Telephone, Group Call Pickup, Hunt Groups and Calling Groups

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Hunt Groups and Calling Groups 89 Directed Call Pickup You can answer a call that is ringing on a specific user's telephone. on a Specific Telephone Using the feature code: 1 Pick up the handset. 2 Press the Feature button followed by 455 and the user's extension. The call is directed to your telephone. Using One-Touch Pickup (NBX Business Telephones only): 1 Pick up the handset. 2 Press the Access button that your administrator has assigned to Directed Pickup. 3 Dial the extension number of the telephone that is ringing. Group Call Pickup You can answer a call that is ringing on a group member's telephone. Using the feature code: 1 Pick up the handset. 2 Press the Feature button followed by 456 and the group number. The call is directed to your telephone. Using One-Touch Pickup (NBX Business Telephones only): 1 Pick up the handset. 2 Press the Access button that your administrator has assigned to Call Pickup. 3 Dial the group number. Hunt Groups and Calling Groups Your administrator can establish informal "call centers" so that incoming calls can be directed to several telephones that have been associated into hunt groups or calling groups. Calls that come in to your telephone: ■ Through your extension go to the call coverage point that you have set up. ■ Through hunt groups and calling groups follow the call coverage path set up by the administrator for that group.

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Hunt Groups and Calling Groups
89
Directed Call Pickup
on a Specific
Telephone
You can answer a call that is ringing on a specific user’s telephone.
Using the feature code:
1
Pick up the handset.
2
Press the
Feature
button followed by
455
and the user’s extension. The
call is directed to your telephone.
Using One-Touch Pickup
(NBX Business Telephones only):
1
Pick up the handset.
2
Press the Access button that your administrator has assigned to
Directed
Pickup.
3
Dial the extension number of the telephone that is ringing.
Group Call Pickup
You can answer a call that is ringing on a group member’s telephone.
Using the feature code:
1
Pick up the handset.
2
Press the
Feature
button followed by
456
and the group number. The
call is directed to your telephone.
Using One-Touch Pickup
(NBX Business Telephones only):
1
Pick up the handset.
2
Press the Access button that your administrator has assigned to
Call Pickup
.
3
Dial the group number.
Hunt Groups and
Calling Groups
Your administrator can establish informal “call centers” so that incoming
calls can be directed to several telephones that have been associated into
hunt groups or calling groups.
Calls that come in to your telephone:
■
Through your extension go to the call coverage point that you have
set up.
■
Through hunt groups and calling groups follow the call coverage path
set up by the administrator for that group.