Brother International MFC 795CW Users Manual - English - Page 163
Copying Difficulties, Software Difficulties, Difficulty, Suggestions, Scan or Get Photo, Select - scanner driver
UPC - 012502623311
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Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Cannot make a copy. Make sure that the Copy key is illuminated. (See Entering Copy mode on page 94.) B Poor copy results when using the Try using the scanner glass. (See Using the scanner glass on page 21.) ADF. Copies are blank. Make sure you are loading the document properly. (See Loading documents on page 21.) Vertical black lines or streaks appear in copies. Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner. Clean the glass strip and scanner glass and the white bar and white plastic above them. (See Cleaning the scanner on page 165.) Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Paper feeding and copying speed are slower when copying from the ADF. Paper feeding and copying speed become slower to prevent overheating of the machine when you make many copies using the ADF. Let the machine cool, and then try again later. Scanning Difficulties Difficulty TWAIN/WIA errors appear when starting to scan. Poor scanning results when using the ADF. OCR does not work. Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort® 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver. Try using the scanner glass. (See Using the scanner glass on page 21.) Try increasing the scanner resolution. Software Difficulties Difficulty Cannot install software or print. 'Device Busy' Cannot print images from FaceFilter Studio. Suggestions Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Make sure the machine is not showing an error message on the LCD. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio. 147