Brother International MFC-J6510DW Network Users Manual - English - Page 65

The Brother machine cannot print or scan over the network. - scan check connection

Page 65 highlights

Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. (continued) Question Is your Brother machine assigned with an available IP address? (Continued) Interface Solution wired/ wireless 1 (Windows® 2000/XP, Windows Server® 2003/2008) Click the Start button, All Programs (Programs for Windows® 2000), Accessories and Windows Explorer, and then My Computer. (Windows Vista®/Windows® 7) Click the button and Computer. 2 Double-click Local Disk (C:), Program Files or Program Files (x86), Browny02, Brother, BrotherNetTool.exe to run the program. Note If the User Account Control screen appears, (Windows Vista®) Click Allow. (Windows® 7) Click Yes. 3 Follow the on screen instructions. 4 Check the diagnosis by printing the Network Configuration List. Note The Network Connection Repair Tool will start automatically if you check 9 the Enable Network Connection Repair Tool box using the Status Monitor. Right-click on the Status Monitor screen, click Options, Details and then click the Diagnostic tab. This is not recommended when your network administrator has set the IP address to static, since it will automatically change the IP address. If the correct IP address and Subnet mask are still not assigned even after using the Network Connection Repair Tool, ask the network administrator for this information, or visit the Brother Solutions Center at http://solutions.brother.com/. 60

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70

Troubleshooting
60
9
Is your Brother machine
assigned with an available
IP address?
(Continued)
wired/
wireless
1
(Windows
®
2000/XP, Windows Server
®
2003/2008)
Click the
Start
button,
All Programs
(
Programs
for Windows
®
2000),
Accessories
and
Windows Explorer
, and then
My Computer
.
(Windows Vista
®
/Windows
®
7)
Click the
button and
Computer
.
2
Double-click
Local Disk (C:)
,
Program Files
or
Program Files (x86)
,
Browny02
,
Brother
,
BrotherNetTool.exe
to run the program.
Note
If the
User Account Control
screen appears,
(Windows Vista
®
) Click
Allow
.
(Windows
®
7) Click
Yes
.
3
Follow the on screen instructions.
4
Check the diagnosis by printing the Network Configuration List.
Note
The Network Connection Repair Tool will start automatically if you check
the
Enable Network Connection Repair Tool
box using the Status
Monitor. Right-click on the Status Monitor screen, click
Options
,
Details
and then click the
Diagnostic
tab. This is not recommended when your
network administrator has set the IP address to static, since it will
automatically change the IP address.
If
the correct IP address and Subnet mask are still not assigned even after
using the Network Connection Repair Tool, ask the network administrator
for this information, or visit the Brother Solutions Center at
.
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question
Interface
Solution