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Brother International MFC-J6510DW Network Users Manual - English - Page 66

The Brother machine cannot print or scan over the network., I'm using security software. - scan to network setup

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Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. (continued) Question Did your previous printing job fail? Interface Solution wired/ wireless  If the failed printing job is still in the print queue of your computer delete it.  Double-click the printer icon in the following folder and then choose the Cancel All Documents in the Printer menu: (Windows® 2000) Start, Settings and then Printers. (Windows® XP) Start and Printers and Faxes. (Windows Vista®) , Control Panel, Hardware and Sound and then Printers. (Windows® 7) , Control Panel, Devices and Printers and then Printers and Faxes. Are you connecting the Brother machine to the network using wireless capabilities? wireless  Print the WLAN Report to confirm the state of a wireless connection. (For how to print, see Printing the WLAN Report on page 33.) If there is an error code on the printed WLAN report see Troubleshooting 9 in the Quick Setup Guide.  See The Brother machine is not found on the network during the MFLPro Suite installation. on page 58. I have checked and tried all of above, however the Brother machine does not print/scan. Is there anything else I can do? wired/ wireless Uninstall the MFL-Pro Suite and reinstall it. I'm using security software. Question Did you choose to accept the security alert dialog during the MFL-Pro Suite or BRAdmin Light installation or when using the printing/scanning features? Interface wired/ wireless Solution If you did not choose to accept the security alert dialog, the firewall function of your security software may be rejecting access. Some security software might block access without showing a security alert dialog. To allow access, see the instructions of your security software or ask the manufacturer. 61

Section	Page
NETWORK USER’S GUIDE	1
Definitions of notes	2
Compilation and publication notice	2
IMPORTANT NOTE	2
Table of Contents	3
1 Introduction	6
Network features	6
Other Network features	8
Internet fax (Available as a download)	8
Security	8
Secure Function Lock 2.0	8
2 Changing your machine’s network settings	9
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	9
Using the control panel	9
Using BRAdmin Light utility	9
Installing BRAdmin Light	9
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	10
Other Management Utilities	12
Web Based Management (web browser)	12
BRAdmin Professional 3 utility (Windows®)	12
Web BRAdmin (Windows®)	12
3 Configuring your machine for a wireless network	13
Overview	13
Step by step chart for wireless network configuration	14
For Infrastructure mode	14
For Ad-hoc mode	15
Confirm your network environment	16
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	16
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	16
Confirm your wireless network setup method	17
Configuration using the WPS/AOSS™ control panel menu (Infrastructure mode only) (Recommended)	17
Configuration using the machine’s control panel Setup Wizard to configure your wireless network machine	17
Configuration using the Brother installer application on the installation CD-ROM to configure your wireless network machine	18
Configuration using the Automatic Wireless mode	18
Configuration temporarily using a USB or network cable	18
Configuration using the PIN Method of Wi-Fi Protected Setup (Infrastructure mode only)	19
Configuring your machine for a wireless network (for Infrastructure mode and Ad-hoc mode)	20
Using WPS or AOSS™ from the control panel menu to configure your machine for a wireless network	20
Using the Setup Wizard from the control panel	20
Configuring your machine when the SSID is not broadcast	21
Using the Brother automatic installer application on the installation CD-ROM to configure your machine for a wireless network	23
Using the PIN Method of Wi-Fi Protected Setup	23
4 Wireless configuration using the Brother installer application	25
Before configuring the wireless settings	25
Configure the wireless settings	26
5 Control panel setup	29
Network menu	29
TCP/IP	29
BOOT Method	29
IP Address	30
Subnet Mask	30
Gateway	30
Node Name	30
WINS Config	30
WINS Server	30
DNS Server	31
APIPA	31
IPv6	31
Setup Wizard	31
WPS/AOSS™	31
WPS w/PIN Code	32
WLAN Status	32
Status	32
Signal	32
SSID	32
Comm.Mode	32
Ethernet	32
MAC Address	32
E-mail / IFAX (Available when IFAX is downloaded)	32
Mail Address	33
Setup Server	33
Setup Mail RX	33
Setup Mail TX	34
Setup Relay	34
Time Zone	35
Windows® Time Zone setting	35
Network I/F	35
Restoring the network settings to factory default	36
Printing the Network Configuration List	37
Printing the WLAN Report	38
Function table and default factory settings	39
6 Web Based Management	42
Overview	42
How to configure the machine settings using Web Based Management (web browser)	43
Secure Function Lock 2.0	45
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	45
Basic configuration	45
Scanning when using Secure Function Lock 2.0	46
Setting up public mode	46
Restricting PC print by PC user login name	46
Other features	46
Changing the Scan to FTP configuration using a web browser	48
Changing the Scan to Network configuration using a web browser	49
7 Internet fax	50
Internet fax Overview	50
Important information on Internet fax	51
How to Internet fax	52
Sending an Internet fax	52
Before sending an Internet fax	52
How to send an Internet fax	52
Receiving E-mail or Internet fax	53
Before receiving an Internet fax	53
How to receive an Internet fax	53
Receiving an Internet fax to your computer	53
Additional Internet Fax options	54
Forwarding received E-mail and fax messages	54
Relay broadcasting	54
Before relaying broadcast	54
Relay broadcast from a machine	54
Sending to multiple phone numbers:	55
Relay broadcast from a computer	56
TX Verification Mail	56
Setup Mail TX	57
Setup Mail RX	57
Error mail	57
8 Security features	58
Overview	58
Sending an E-mail securely	59
Configuration using Web Based Management (web browser)	59
Sending an E-mail with user authentication	59
Secure Management using BRAdmin Professional 3 (Windows®)	61
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	61
9 Troubleshooting	62
Overview	62
Appendix A	69
Supported protocols and security features	69

Match case Limit results 1 per page

Troubleshooting

Did your previous printing

job fail?

wired/

wireless



If the failed printing job is still in the print queue of your computer delete it.



Double-click the printer icon in the following folder and then choose the

Cancel All Documents

in the

Printer

menu:

(Windows

2000)

Start

Settings

and then

Printers

(Windows

XP)

Start

and

Printers and Faxes

(Windows Vista

)

Control Panel

Hardware and Sound

and then

Printers

(Windows

Control Panel

Devices and Printers

and then

Printers and Faxes

Are you connecting the

Brother machine to the

network using wireless

capabilities?

wireless



Print the WLAN Report to confirm the state of a wireless connection. (For

how to print, see

Printing the WLAN Report

on page 33.)

If there is an error code on the printed WLAN report see

Troubleshooting

in the

Quick Setup Guide



See

The Brother machine is not found on the network during the MFL-

Pro Suite installation.

on page 58.

I have checked and tried all

of above, however the

Brother machine does not

print/scan. Is there anything

else I can do?

wired/

wireless

Uninstall the MFL-Pro Suite and reinstall it.

I'm using security software.

Question

Interface

Solution

Did you choose to accept

the security alert dialog

during the MFL-Pro Suite or

BRAdmin Light installation

or when using the

printing/scanning features?

wired/

wireless

If you did not choose to accept the security alert dialog, the firewall function

of your security software may be rejecting access. Some security software

might block access without showing a security alert dialog. To allow access,

see the instructions of your security software or ask the manufacturer.

The Brother machine cannot print or scan over the network.

The Brother machine is not found on the network even after successful installation. (continued)

Question

Interface

Solution