Brother International HL-2270DW Network Users Manual - English - Page 44

Troubleshooting

40

8

Are you connecting the

Brother machine to the

network using wireless

capabilities?

wireless



Print the WLAN report for confirm the state of the wireless connection.

(For how to print, see

Printing the WLAN report (For HL-2270DW)

on page 29.)

If there is an error code on the printed WLAN report, see

Troubleshooting

in the

Quick Setup Guide

.



See

The Brother machine is not found on the network during the printer

driver installation.

on page 37.

I have checked and tried all

of above, however the

Brother machine does not

print. Is there anything else I

can do?

wired/

wireless

Uninstall the printer driver and reinstall it.

I'm using security software.

Question

Interface

Solution

Did you choose to accept

the security alert dialog

during the printer driver

installation, applications'

start-up process or when

using the printing features?

wired/

wireless

If you did not choose to accept the security alert dialog, the firewall function

of your security software may be rejecting access. Some security software

might block access without showing a security alert dialog. To allow access,

see the instructions of your security software or ask the manufacturer.

Note

Allow access when the alert message to block the following programs of

the security software appears during the installation.

BrnIPMon

Brother Status Monitor (Network)

Generic Host Process f…

Setup.exe

Spooler SubSysytem App

I want to know the

necessary port number for

the security software

settings.

wired/

wireless

The following port numbers are used for Brother network features:



Network printing

i

Port number 137 / Protocol UDP



BRAdmin Light

i

Port number 161 / Protocol UDP

For details on how to open the port, see the instructions of the security

software or ask the manufacturer.

The Brother machine cannot print over the network.

The Brother machine is not found on the network even after successful installation. (continued)

Question

Interface

Solution

Section	Page
NETWORK USER’S GUIDE	1
Table of Contents	3
1 Introduction	5
Network features	5
Other Network features	6
Security	6
2 Changing your machine’s network settings	7
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	7
Using the BRAdmin Light utility	7
Installing BRAdmin Light	7
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	7
Other Management Utilities	10
Web Based Management (web browser)	10
BRAdmin Professional 3 utility (Windows®)	10
Web BRAdmin (Windows®)	10
BRPrint Auditor (Windows®)	11
3 Configuring your machine for a wireless network (For HL-2270DW)	12
Overview	12
Step by step chart for wireless network configuration	13
For Infrastructure mode	13
For Ad-hoc mode	14
Confirm your network environment	15
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	15
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	15
Confirm your wireless network setup method	16
Configuration using the Brother installer application on the CD-ROM to configure your machine for a wireless network	16
Configuration using the Automatic Wireless mode (Recommended)	16
Configuration temporarily using a USB or network cable	16
Configuration using the one-push wireless setting mode to configure your machine for a wireless network (Infrastructure mode only)	17
Configuration using the PIN Method of Wi-Fi Protected Setup to configure your machine for a wireless network (Infrastructure mode only)	18
Configuring your machine for a wireless network (for Infrastructure mode and Ad-hoc mode)	19
Using the Brother installer application on the CD-ROM to configure your machine for a wireless network	19
Using the one-push wireless setting mode to configure your machine for a wireless network	19
How to configure your wireless machine, using the one-push wireless setting mode	20
Using the PIN Method of Wi-Fi Protected Setup	22
How to configure your wireless machine, using the PIN Method of Wi-Fi Protected Setup	22
4 Wireless configuration using the Brother installer application (For HL-2270DW)	25
Before configuring the wireless settings	25
Configure the wireless settings	26
5 Control panel setup	29
Overview	29
Reset the network settings to the factory default	30
Printing the Printer Settings Page	31
Enabling or disabling the wireless network (For HL-2270DW)	32
Printing the WLAN report (For HL-2270DW)	33
6 Web Based Management	34
Overview	34
How to configure the machine settings using Web Based Management (web browser)	35
7 Security features	36
Overview	36
Sending an E-mail securely	37
Configuration using Web Based Management (web browser)	37
Sending an E-mail with user authentication	37
Secure Management using BRAdmin Professional 3 (Windows®)	39
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	39
8 Troubleshooting	40
Overview	40
Identifying your problem	40
Go to the page for your solution from the lists below	40
Appendix A	46
Supported protocols and security features	46

Brother International HL-2270DW Network Users Manual - English - Page 44

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