Canon 3624B002 User Manual - Page 89

Double Feed, Double Feed Rapid Recovery System, Staple Detected, Tray Error, Count Mismatch

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Page 89 highlights

■ Double Feed ■ Tray Error Chapter 6 Practical Examples Error Code: D002 Problem: A double feed was detected by the document length. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-24.) Error Code: D004 Problem: A double feed was detected ultrasonically. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-24.) ■ Double Feed (Rapid Recovery System) Problem: Double feeding of document pages has been detected while scanning with the Rapid Recovery System enabled. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-24.) ■ Staple Detected Error Code: E021 Problem: An error has occurred with the Document Feed Tray. Solution: Turn the power OFF, and restart the scanner. ■ Count Mismatch Error Code: U001 Problem: The specified count has not yet been reached. Solution: Check the document count, and scan again. Error Code: U002 Problem: Scanning finished without reaching the specified count. Solution: Check the document count, and scan again. Error Code: J001 Problem: A stapled document has been detected. Solution: Remove the staple(s), and rescan the document. 6-4

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6-4
Chapter 6
Practical Examples
■
Double Feed
Error Code: D002
Problem:
A double feed was detected by the document
length.
Solution:
Remove the double fed document page(s),
return them to the Document Feed Tray, and scan again.
(See p. 3-24.)
Error Code: D004
Problem:
A double feed was detected ultrasonically.
Solution:
Remove the double fed document page(s),
return them to the Document Feed Tray, and scan again.
(See p. 3-24.)
■
Double Feed (Rapid Recovery System)
Problem:
Double feeding of document pages has been
detected while scanning with the Rapid Recovery System
enabled.
Solution:
Remove the double fed document page(s),
return them to the Document Feed Tray, and scan again.
(See p. 3-24.)
■
Staple Detected
Error Code: J001
Problem:
A stapled document has been detected.
Solution:
Remove the staple(s), and rescan the document.
■
Tray Error
Error Code: E021
Problem:
An error has occurred with the Document Feed
Tray.
Solution:
Turn the power OFF, and restart the scanner.
■
Count Mismatch
Error Code: U001
Problem:
The specified count has not yet been reached.
Solution:
Check the document count, and scan again.
Error Code: U002
Problem:
Scanning finished without reaching the
specified count.
Solution:
Check the document count, and scan again.