Canon MF6590 imageCLASS MF6500 Series Basic Operation Guide - Page 205

Clearing Jams When a jam occurs in the machine, the paper jam message appears on the LCD display. Check the jam location indicator where the jam occurs, then remove the jammed paper. Check the following if you experience repeated paper jams: - Fan and tap the paper stack on a flat surface before loading it in the machine. - Check that the paper you are using meets the requirements for use. (See "Paper Requirements," on p. 2-8.) - Make sure you have removed any scraps of paper from the inside of the machine. - When removing jammed documents or paper, take care not to cut your hands on the edges of the document or paper. - When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. - If you tear the paper, remove any torn pieces to avoid further jams. - If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner. Do not use excessive force to remove a jammed document or paper from the machine. Contact Canon Customer Care Center for assistance if needed. Document Jams When or appears on the LCD display, remove the jammed document from the ADF or the document delivery slot. 1 Open the ADF cover. 2 Remove any jammed documents. Do not use excessive force when pulling the document, as it may tear. Troubleshooting 11-2