Canon MF6590 imageCLASS MF6500 Series Basic Operation Guide - Page 217

Error Code #0005 #0009 #0012 #0018 #0037 #0995 Description Action - The other fax machine did not respond within 35 seconds. - Send the document again. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. - The other party may not be using a G3 fax machine. - Check with the other party and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode the other party's fax machine supports. The paper has run out or the paper cassette is not set properly. Load the paper or reset the paper cassette properly. You could not send because the other Contact the other party and ask them party's fax machine is out of paper. to load the paper. There is no reply when you redial. You could not send, because your fax signal was not returned as the other party's line was engaged. Check that the other party's line is not engaged and try again from the beginning. The memory is full. Print, send, or delete any documents stored in memory. Communication reservation is cleared. If necessary, try again from the beginning. Troubleshooting 11-14