Canon PIXMA MP620 User Manual - Page 722
Scanner Does Not Work After Upgrading Windows
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Scanner Does Not Work After Upgrading Windows Page 722 of 815 pages Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading Windows Scanner Does Not Work After Upgrading Windows Check: Disconnect the machine from the computer, then uninstall and reinstall the MP Drivers and MP Navigator EX. Step 1: Uninstall the MP Drivers. See "Uninstalling the MP Drivers " for details. Step 2: Uninstall MP Navigator EX. 1. From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.0 > MP Navigator EX Uninstall. 2. When a confirmation appears, click Yes. 3. When uninstallation is complete, click OK. MP Navigator EX is uninstalled. Step 3: Reinstall the MP Drivers and MP Navigator EX. Insert the Setup CD-ROM into the computer's disc drive, then select Custom Install and reinstall the MP Drivers and MP Navigator EX. Page top