Canon PIXMA MP620 User Manual - Page 794

Checking Information about the Network Page 794 of 815 pages Advanced Guide > About Network Communication > Troubleshooting > Checking Information about the Network Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Machine To check the IP address or the MAC address of the machine, display the network setting information using the Operation Panel of the machine. Changing the Machine Settings on the LCD To display the network setting information using the Canon IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below. 1. Click Start > All Programs (or Programs) > Accessories > Command Prompt. 2. Enter "ipconfig/all" and press the Enter key. The IP addresses and the MAC addresses of the network devices installed on your computer are displayed. When the network device is not connected to the network, the IP address is not displayed. Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate To check that communication is available, perform the ping test. 1. Display the command prompt. Windows Vista or Windows XP From the Start menu, select All Programs, Accessories, and Command Prompt. Windows 2000 From the Start menu, select Programs, Accessories, and Command Prompt. 2. Type the ping command and the IP address of the target printer or the target access point, and then press the Enter key. ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX" is the IP address of the target device. If the communication is available, a message such as the following is displayed. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed out is displayed, the communication is not available. Checking the Network Setting Information Check the Network Setting Information of the machine using the Operation Panel of the machine. Changing the Machine Settings on the LCD Page top