Canon imageCLASS MF5770 imageCLASS MF5700 Series Basic Guide - Page 111

Canon Authorized Service Facilities or the Canon Customer Care Center., DOCUMENT TOO LONG

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CHECK PRINTER Cause A problem has occurred in the machine. Remedy Reset the machine by opening the front cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center. CHECK PRINTER COVER Cause Remedy The front cover is not closed completely. Check the front cover, and make sure that it is completely closed. DOCUMENT TOO LONG Cause The document is longer than 1 m, or is not feeding correctly. Remedy Reduce the length of the document to within 1 m, and then copy it. Troubleshooting INSTALL CARTRIDGE Cause Remedy A cartridge is not installed or not installed correctly. Install the cartridge correctly. (See "Replacing the Cartridge," on p. 8-14.) MEMORY FULL Cause 1 The machine's memory is full because the collate copy or 2 on 1 function was 9 set when a large document is loaded. Remedy Divide the document and copy each part separately. If appears while scanning documents using the ADF, the document being scanned stops in the ADF. Press [Set] to make the document come out automatically. If the document does not come out, it may be jammed in the ADF. Follow the procedure in "Removing Jammed Paper from the ADF," on p. 9-7 to clear the paper jam in the ADF. Cause 2 You tried to reserve more than 10 copy jobs. Remedy The machine can store up to 10 copy jobs in memory. Wait until the current copy job completes, or use [Status Monitor] to delete the reserved copy jobs in memory. 9-10 LCD Messages

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LCD Messages
9-10
Troubleshooting
9
CHECK PRINTER
Cause
A problem has occurred in the machine.
Remedy
Reset the machine by opening the front cover and then closing it. If the
message persists, unplug the machine from the power supply and contact
Canon Authorized Service Facilities or the Canon Customer Care Center.
CHECK PRINTER COVER
Cause
The front cover is not closed completely.
Remedy
Check the front cover, and make sure that it is completely closed.
DOCUMENT TOO LONG
Cause
The document is longer than 1 m, or is not feeding correctly.
Remedy
Reduce the length of the document to within 1 m, and then copy it.
INSTALL CARTRIDGE
Cause
A cartridge is not installed or not installed correctly.
Remedy
Install the cartridge correctly. (See “Replacing the Cartridge,” on p. 8-14.)
MEMORY FULL
Cause 1
The machine's memory is full because the collate copy or 2 on 1 function was
set when a large document is loaded.
Remedy
Divide the document and copy each part separately.
If <MEMORY FULL> appears while scanning documents using the ADF, the
document being scanned stops in the ADF. Press [Set] to make the document
come out automatically. If the document does not come out, it may be jammed
in the ADF. Follow the procedure in “Removing Jammed Paper from the ADF,”
on p. 9-7 to clear the paper jam in the ADF.
Cause 2
You tried to reserve more than 10 copy jobs.
Remedy
The machine can store up to 10 copy jobs in memory. Wait until the current copy
job completes, or use [Status Monitor] to delete the reserved copy jobs in
memory.