Canon imageCLASS MF5770 imageCLASS MF5700 Series Basic Guide - Page 112

Rec. Paper Jam, Supply Rec. Paper

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Troubleshooting PRINTER DATA ERROR Cause When you canceled a job being processed, the next job on the spooled job list may have been also deleted. Remedy Check if the job that immediately follows the job being processed has been deleted on the spooled job list. Disconnect the USB cable and connect it again, or unplug the machine and plug it in again to clear the error message. REC. PAPER JAM Cause There is a paper jam. Remedy Clear the paper jam (See "Clearing Jams," on p. 9-1) and reload paper in the cassette or multi-purpose feeder. Then reset the machine by opening the front cover and then closing it. SUPPLY REC. PAPER Cause No paper is loaded in the cassette or multi-purpose feeder. Remedy Load paper in the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.) Make sure the paper stack in the cassette does not exceed the capacity of the cassette. Load paper in the multi-purpose feeder one by one. If you load paper while making copies, do not load a different paper size. On the second line in the LCD the message or and the paper size may appear. In this case, load the corresponding paper in the cassette or multi-purpose feeder. 9 SYSTEM ERROR Exxx* Cause An error of some kind has occurred in the machine. Remedy Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center. * xxx stands for a number. TONER SUPPLY LOW** Cause The toner is running low. Remedy Remove and rock the cartridge several times to distribute toner evenly. Then reinstall the cartridge. (See "When to Replace the Cartridge," on p. 8-4.) ** Only for the MF5750/MF5770 models. LCD Messages 9-11

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LCD Messages
9-11
Troubleshooting
9
PRINTER DATA ERROR
Cause
When you canceled a job being processed, the next job on the spooled job list
may have been also deleted.
Remedy
Check if the job that immediately follows the job being processed has been
deleted on the spooled job list. Disconnect the USB cable and connect it again,
or unplug the machine and plug it in again to clear the error message.
REC. PAPER JAM
Cause
There is a paper jam.
Remedy
Clear the paper jam (See “Clearing Jams,” on p. 9-1) and reload paper in the
cassette or multi-purpose feeder. Then reset the machine by opening the front
cover and then closing it.
SUPPLY REC. PAPER
Cause
No paper is loaded in the cassette or multi-purpose feeder.
Remedy
Load paper in the cassette or multi-purpose feeder. (See “Loading Paper,” on p.
2-3.) Make sure the paper stack in the cassette does not exceed the capacity of
the cassette.
Load paper in the multi-purpose feeder one by one.
If you load paper while making copies, do not load a different paper size.
On the second line in the LCD the message <CASSETTE> or <TRAY> and the
paper size may appear. In this case, load the corresponding paper in the
cassette or multi-purpose feeder.
SYSTEM ERROR
Exxx
*
Cause
An error of some kind has occurred in the machine.
Remedy
Unplug the machine from the power supply and wait approximately 3 minutes to
5 minutes, then plug it in again. If this does not solve the problem, unplug the
machine and contact Canon Authorized Service Facilities or the Canon
Customer Care Center.
*
xxx stands for a number.
TONER SUPPLY LOW
**
Cause
The toner is running low.
Remedy
Remove and rock the cartridge several times to distribute toner evenly.
Then reinstall the cartridge. (See “When to Replace the Cartridge,” on p. 8-4.)
**
Only for the MF5750/MF5770 models.