Cisco 7912G Phone Guide - Page 27

Choosing and Selecting Calls, Switching Among Calls

Page 27 highlights

An Overview of Your Phone Choosing and Selecting Calls Many phone features require that you select the calls you want to use with a particular feature. For example, you might have four held calls, but you only want to join two of them to a conference call. You can select just the calls you want to add to the conference call before activating the feature. If you want to... Choose a call Select a call Then... Use the Navigation button to scroll through the call list until the pointer on the left side of the phone screen appears next to the call you want to choose. Choose the call and then press more > Select to select the call. You may have to press the more key several times. Selected calls are indicated with a checkmark next to them. You can select multiple calls. Switching Among Calls Your phone can support up to six calls on one line, depending on how your system administrator has configured your phone. The following tips can help you switch among calls on your line. Use the Navigation button to scroll through the call list. If you want to... View current calls on a line Switch between calls on one line Switch from a connected call to answer a ringing call Then... See your phone screen. Use the Navigation button to select the desired call and press the Hold button. Press Answer. Doing so answers the new call and automatically places the first call on hold. Tips • Only one call can be active at any given time; other calls will be placed on hold automatically. • When you have multiple calls on one line, calls with the highest precedence and longest duration display at the top of the call list. • Incoming calls are initially shown on the top of the display but move to the bottom once you answer them. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 19

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An Overview of Your Phone
Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP)
19
Choosing and Selecting Calls
Many phone features require that you select the calls you want to use with a particular feature. For
example, you might have four held calls, but you only want to join two of them to a conference call.
You can select just the calls you want to add to the conference call before activating the feature.
Switching Among Calls
Your phone can support up to six calls on one line, depending on how your system administrator has
configured your phone. The following tips can help you switch among calls on your line. Use the
Navigation
button to scroll through the call list.
Tips
Only one call can be active at any given time; other calls will be placed on hold automatically.
When you have multiple calls on one line, calls with the highest precedence and longest duration
display at the top of the call list.
Incoming calls are initially shown on the top of the display but move to the bottom once you
answer them.
If you want to...
Then...
Choose a call
Use the
Navigation
button to scroll through the call list until the pointer on
the left side of the phone screen appears next to the call you want to choose.
Select a call
Choose the call and then press
more
>
Select
to select the call
. Y
ou may have
to press the
more
key several times. Selected calls are indicated with a
checkmark next to them. You can select multiple calls.
If you want to...
Then...
View current calls on a line
See your phone screen.
Switch between calls on one
line
Use the Navigation button to select the desired call and press the
Hold
button.
Switch from a connected call
to answer a ringing call
Press
Answer
. Doing so answers the new call and automatically
places the first call on hold.