Cisco 7912G Phone Guide - Page 40

Picking Up a Redirected Call on Your Phone Your system administrator might enable Call PickUp for your phone if you share call-handling responsibilities with co-workers. Call PickUp allows you to answer a call that is ringing on a co-worker's phone by redirecting the call to your phone. You can use Call PickUp features to handle calls for co-workers who are in your call pickup group (PickUp), who are in another pickup group (GPickUp), or who are in a group associated with your group (OPickUp). If you want to... Answer a call that is ringing on another extension within your call pickup group Answer a call that is ringing on another extension outside of your group Answer a call that is ringing on another extension in your group or in an associated group Then... Press PickUp to connect to the call. (You might have to go off-hook to press PickUp.) If your system administrator did not enable auto-pickup, the call will ring on your phone when you press PickUp. In this case, press Answer to connect to the call. Press GPickUp. (You might have to go off-hook to press GPickUp.) Enter the group pickup code provided by your system administrator to connect to the call. If your system administrator did not enable auto-pickup, the call will ring on your phone when you press GPickUp and enter the group pickup code. In this case, press Answer to connect to the call. Press OPickUp to connect to the call. (You might have to go off-hook to press OPickUp.) If your system administrator did not enable auto-pickup, the call will ring on your phone when you press OPickUp. In this case, press Answer to connect to the call. Tips • When you press PickUp and GPickUp, you connect to the call that has been ringing for the longest time. • With OPickUp, your system administrator can associate multiple call pickup groups with your group and assign a priority to the groups. When you press OPickUp, you connect to the ringing call in the pickup group with the highest priority. 32 OL-8166-01