Dell Alienware Area-51 Threadripper Edition R7 Service Manual - Page 140

Running the ePSA diagnostics, Diagnostics

Get Dell Alienware Area-51 Threadripper Edition R7 PDF manuals and user guides View all Dell Alienware Area-51 Threadripper Edition R7 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 140 highlights

Running the ePSA diagnostics 1 Turn on your computer. 2 As the computer boots, press the F12 key as the Dell logo appears. 3 On the boot menu screen, select the Diagnostics option. 4 Click the arrow at the bottom left corner. Diagnostics front page is displayed. 5 Click the arrow in the lower-right corner to go to the page listing. The items detected are listed. 6 To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. 7 Select the device from the left pane and click Run Tests. 8 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Diagnostics The following table shows different beep codes and what they indicate. Table 9. Diagnostics Beep code Problem description 1 Motherboard: BIOS ROM failure 2 No Memory/RAM detected 3 Chipset error 4 Memory or RAM failure 5 CMOS battery failure 6 Video card/chip failure Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: 1 Turn off your computer. 2 Disconnect the power adapter from your computer. 3 Press and hold the power button for 15 seconds to drain the flea power. 4 Connect the power adapter to your computer. 5 Turn on your computer. 140

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
Running the ePSA diagnostics
1
Turn on your computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the
Diagnostics
option.
4
Click the arrow at the bottom left corner.
Diagnostics front page is displayed.
5
Click the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6
To run a diagnostic test on a specific device, press Esc and click
Yes
to stop the diagnostic test.
7
Select the device from the left pane and click
Run Tests
.
8
If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Diagnostics
The following table shows different beep codes and what they indicate.
Table 9. Diagnostics
Beep code
Problem description
1
Motherboard: BIOS ROM failure
2
No Memory/RAM detected
3
Chipset error
4
Memory or RAM failure
5
CMOS battery failure
6
Video card/chip failure
Flea power release
Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has
been removed. The following procedure provides the instructions on how to conduct flea power release:
1
Turn off your computer.
2
Disconnect the power adapter from your computer.
3
Press and hold the power button for 15 seconds to drain the flea power.
4
Connect the power adapter to your computer.
5
Turn on your computer.
140