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Dell Inspiron 530 Owner's Manual - Page 72

Other software problems, run the software. See the software documentation for information.

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Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU 72 Solving Problems

Section	Page
Contents	3
1 Setting Up and Using Your Computer 15	3
2 Solving Problems 63	5
3 Troubleshooting Tools 85	6
4 Removing and Installing Parts 105	7
A Appendix 179	9
Glossary 203	10
Index 219	10
Finding Information	11
Setting Up and Using Your Computer	15
Front View of the Computer	15
Inspiron 530/530a/530c	15
Inspiron 530b/530d	17
Back View of the Computer	19
Inspiron 530/530a/530c	19
Inspiron 530b/530d	21
Back Panel Connectors	22
Inspiron 530/530a/530c	22
Inspiron 530b/530d	25
Installing Your Computer in an Enclosure	27
Setting Up a Printer	29
Printer Cable	29
Connecting a USB Printer	29
Playing CDs and DVDs	31
Adjusting the Volume	32
Configuring the Audio Connectors for 5.1-Channel	33
Adjusting the Picture	33
Copying CDs and DVDs	34
How to Copy a CD or DVD	34
Using Blank CDs and DVDs	35
Helpful Tips	36
Using a Media Card Reader (Optional)	36
Connecting Two Monitors	38
Connecting Two Monitors With VGA Connectors	38
Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector	39
Connecting a TV	39
Changing the Display Settings	40
Power Management	40
Power Management Options in Microsoft® Windows® XP	40
Standby Mode	40
Hibernate Mode	41
Power Options Properties	42
Power Schemes Tab	42
Advanced Tab	43
Hibernate Tab	43
Power Management Options in Windows Vista®	43
Standby Mode	44
Hibernate Mode	44
Power Plan Properties	45
Advanced Tab	46
Enabling SpeedStep™ Technology	46
About RAID Configurations	47
RAID Level 1 Configuration	47
Configuring Your Hard Drives for RAID	48
Setting Your Computer to RAID-Enabled Mode	49
Configuring for RAID Using the Intel® Option ROM Utility	49
Creating a RAID Level 1 Configuration	49
Deleting a RAID Volume	50
Configuring for RAID Using the Intel® Matrix Storage Manager	50
Creating a RAID 1 Volume	51
Deleting a RAID Volume	52
Migrating to a RAID 1 Volume	52
Creating a Spare Hard Drive	53
Rebuilding a Degraded RAID 1 Volume	54
Transferring Information to a New Computer	54
Microsoft® Windows® XP	54
Running the Files and Settings Transfer Wizard With the Operating System Media	55
Running the Files and Settings Transfer Wizard Without the Operating System Media	56
Setting Up a Home and Office Network	58
Connecting to a Network Adapter	58
Setting Up a Network in the Microsoft® Windows® XP Operating System	59
Setting Up a Network in the Windows Vista® Operating System	59
Connecting to the Internet	60
Setting Up Your Internet Connection	60
Windows XP	61
Windows Vista®	61
Solving Problems	63
Troubleshooting Tips	63
Battery Problems	63
Drive Problems	64
CD and DVD drive problems	65
Problems writing to a CD/DVD-RW drive	65
Hard drive problems	66
E-Mail, Modem, and Internet Problems	66
Error Messages	68
Keyboard Problems	69
Lockups and Software Problems	70
The computer does not start up	70
The computer stops responding	70
A program stops responding	70
A program crashes repeatedly	70
A program is designed for an earlier Microsoft® Windows® operating system	71
A solid blue screen appears	71
Other software problems	72
Media Card Reader Problems	73
Memory Problems	74
Mouse Problems	75
Network Problems	76
Power Problems	77
Printer Problems	78
Scanner Problems	80
Sound and Speaker Problems	81
No sound from speakers	81
No sound from headphones	82
Video and Monitor Problems	82
If the screen is blank	83
If the screen is difficult to read	84
Troubleshooting Tools	85
Power Lights	85
Beep Codes	86
System Messages	88
Dell Diagnostics	90
When to Use the Dell Diagnostics	90
Starting the Dell Diagnostics From Your Hard Drive	90
Starting the Dell Diagnostics From the Drivers and Utilities Media	91
Dell Diagnostics Main Menu	92
Drivers	94
What is a Driver?	94
Identifying Drivers	94
Reinstalling Drivers and Utilities	95
Using Windows Device Driver Rollback	95
Using the Drivers and Utilities media	96
Manually Reinstalling Drivers	97
Troubleshooting Software and Hardware Problems in the Microsoft Windows® XP and Windows Vista® Operating System	97
Restoring Your Operating System	98
Using Microsoft® Windows® System Restore	98
Starting System Restore	99
Undoing the Last System Restore	99
Enabling System Restore	100
Using Dell PC Restore and Dell Factory Image Restore	100
Windows XP: Dell PC Restore	100
Windows Vista: Dell Factory Image Restore	101
Removing Dell PC Restore	102
Using the Operating System CD	103
Before You Begin	103
Reinstalling Windows® XP or Windows Vista®	103
Removing and Installing Parts	105
Before You Begin	105
Recommended Tools	105
Turning Off Your Computer	106
Before Working Inside Your Computer	106
Removing the Computer Cover	107
Inside View of Your Computer	109
System Board Components	110
Inspiron 530	110
Inspiron 530a	112
Inspiron 530b	114
Inspiron 530c	116
Inspiron 530d	118
Power Supply DC Connector Pin Assignments	120
Memory	123
Memory Installation Guidelines	124
Inspiron 530/530a/530c	124
Inspiron 530b/530d	125
Installing Memory	126
Inspiron 530/530a/530c	126
Inspiron 530b/530d	127
Removing Memory	128
Cards	129
PCI and PCI Express Cards	129
Installing a PCI/PCI Express Card	130
Removing a PCI/PCI Express Card	134
Bezel	136
Removing the Bezel	136
Replacing the Bezel	137
Drives	138
Recommended Drive Cable Connections	139
Connecting Drive Cables	139
Drive Interface Connectors	139
Connecting and Disconnecting Drive Cables	140
Hard Drives	140
Removing a Hard Drive	140
Installing a Hard Drive	142
Installing a Second Hard Drive	143
Floppy Drive (Optional)	145
Removing a Floppy Drive	145
Installing a Floppy Drive	147
Removing the FlexBay Break-Away Metal Plate	149
Replacing the Drive Panel Insert	150
Media Card Reader	151
Removing a Media Card Reader	151
Installing a Media Card Reader	152
CD/DVD Drive	154
Removing a CD/DVD Drive	154
Installing a CD/DVD Drive	155
Installing a Second CD/DVD Drive	157
Replacing the CD/DVD Panel Insert	159
Battery	160
Replacing the Battery	160
Power Supply	161
Replacing the Power Supply	162
I/O Panel	163
Removing the I/O Panel	164
Installing the I/O Panel	165
Processor Fan	165
Removing the Processor Fan/Heat Sink Assembly	166
Installing the Processor Fan/Heat Sink Assembly	167
Processor	168
Removing the Processor	168
Installing the Processor	170
Chassis Fan	172
Removing the Chassis Fan	172
Replacing the Chassis Fan	173
System Board	174
Removing the System Board	174
System Board Screws	175
Installing the System Board	176
Replacing the Computer Cover	176
Appendix	179
Specifications	179
Inspiron 530/530a/530c	179
Inspiron 530b/530d	182
Inspiron 530/530a/530b/530c/530d	185
System Setup	187
Overview	187
Entering System Setup	188
System Setup Screens	188
System Setup Options	189
Boot Sequence	191
Option Settings	191
Changing Boot Sequence for the Current Boot	192
Changing Boot Sequence for Future Boots	192
Clearing Forgotten Passwords	193
Inspiron 530	193
Inspiron 530a	194
Inspiron 530b	194
Inspiron 530c	195
Inspiron 530d	195
Clearing CMOS Settings	196
Flashing the BIOS	197
Cleaning Your Computer	198
Computer, Keyboard, and Monitor	198
Mouse	198
Floppy Drive (Optional)	199
CDs and DVDs	199
Dell Technical Support Policy (U.S. Only)	199
Definition of \	200
Definition of \	200
FCC Notice (U.S. Only)	200
FCC Class B	200
Contacting Dell	202
Glossary	203

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Solving Problems