Dell Latitude D630 User's Guide - Page 110

S CA N T H E C O M PU T ER F O R SP Y WA R E - If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I AR Y D E VI CE F AILUR E - The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell (see "Obtaining Assistance" on page 193). B AD CO MM AN D OR FIL E NAME - Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. C A C H E D I S A B L E D D U E T O F A I L U R E - The primary cache internal to the microprocessor has failed. Contact Dell (see "Obtaining Assistance" on page 193). C D DRI VE C O N T R O L L E R F A I L U R E - The CD drive does not respond to commands from the computer (see "Dell Support Utility" on page 105). DATA ERROR - The hard drive cannot read the data (see "Dell Support Utility" on page 105). D E C RE A S I N G A V A I L A B L E M E M O RY - One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory Problems" on page 119). D IS K C: FAIL ED IN I TI ALIZ A T ION - The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101). 110 Troubleshooting