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Dell Latitude D630 User's Guide - Page 113

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ME M O R Y ALL OCA TION E R RO R - The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory Problems" on page 119) and, if necessary, replace them. MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory Problems" on page 119) and, if necessary, replace them. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory Problems" on page 119) and, if necessary, replace them. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory Problems" on page 119) and, if necessary, replace them. NO BO OT D E V IC E AVAILA BLE - The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. N O BO OT S EC T O R ON H A R D D R I V E - The operating system may be corrupted. Contact Dell (see "Obtaining Assistance" on page 193). N O T I M E R T I C K IN T E RR U P T - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101). NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN - You have too many programs open. Close all windows and open the program that you want to use. OP E RA T IN G S YS T E M N O T F O U N D - Reinstall the hard drive (see "Drive Problems" on page 106). If the problem persists, contact Dell (see "Obtaining Assistance" on page 193). OP T ION A L ROM BAD CH EC K SU M - The optional ROM apparently failed. Contact Dell (see "Obtaining Assistance" on page 193). A R E Q U I R E D . D L L F I L E WA S N O T F O U N D - The program that you are trying to open is missing an essential file. Remove and then reinstall the program. Troubleshooting 113

Section	Page
Dell™ Latitude™ D630/D630c	1
Finding Information	13
About Your Computer	21
Front View	21
Left Side View	25
Right Side View	28
Back View	28
Bottom View	32
Transferring Information to a New Computer	35
Microsoft® Windows® XP	35
Running the Files and Settings Transfer Wizard With the Operating System Media	36
Running the Files and Settings Transfer Wizard Without the Operating System Media	37
Microsoft Windows Vista®	39
Easy Transfer Cable for Windows Vista	39
Using a Battery	41
Battery Performance	41
Checking the Battery Charge	42
Dell™ QuickSet Battery Meter	42
Microsoft® Windows® Power Meter	43
Charge Gauge	43
Low-Battery Warning	44
Conserving Battery Power	44
Power Management Modes	45
Standby and Sleep Mode	45
Hibernate Mode	45
Configuring Power Management Settings	46
Accessing Power Options Properties	46
Charging the Battery	47
Replacing the Battery	47
Storing a Battery	48
Battery Errors	48
Using the Keyboard	49
Numeric Keypad	49
Key Combinations	50
System Functions	50
Battery	50
Display Functions	50
Power Management	50
Microsoft® Windows® Logo Key Functions	51
Touch Pad	51
Customizing the Touch Pad and Track Stick	52
Changing the Track Stick Cap	53
Using the Display	55
Adjusting Brightness	55
Using the Ambient Light Sensor	55
Switching the Video Image	57
Setting Display Resolution and Refresh Rate	57
Dual Independent Display Mode	58
Swapping Primary and Secondary Displays	59
Setting Up and Using Networks	61
Connecting a Network or Broadband Modem Cable	61
Setting Up a Network in the Microsoft® Windows® XP Operating System	62
Setting Up a Network in the Microsoft Windows Vista® Operating System	62
Wireless Local Area Network	63
What You Need to Establish a WLAN Connection	63
Checking Your Wireless Network Card	63
Setting Up a New WLAN Using a Wireless Router and a Broadband Modem	64
Connecting to a WLAN	65
Mobile Broadband (or Wireless Wide Area Network)	68
What You Need to Establish a Mobile Broadband Network Connection	68
Checking Your Dell Mobile Broadband Card	68
Connecting to a Mobile Broadband Network	69
Enabling/Disabling the Dell™ Mobile Broadband Card	70
Managing Your Network Settings Through the Dell QuickSet Location Profiler	70
Dell Wi-Fi Catcher™ Network Locator	71
Microsoft® Windows® Firewall	71
Using Multimedia	73
Playing Media	73
Copying Media	75
How to Copy Media	75
Using Blank Media	76
Helpful Tips	77
Adjusting the Volume	78
Adjusting the Picture	79
Microsoft® Windows® XP Operating System	79
Microsoft Windows Vista® Operating System	79
Using Cards	81
Card Types	81
PC Cards	81
ExpressCards	81
Smart Cards	81
Card Blanks	82
Extended Cards	82
Installing a PC Card or ExpressCard	82
PC Card	82
ExpressCards	83
Removing a Card or Blank	84
Securing Your Computer	85
Security Cable Lock	85
Smart Card	86
About Smart Cards	86
Installing a Smart Card	86
Passwords	87
About Passwords	88
Using a Primary (or System) Password	89
Using an Administrator Password	89
Using a Hard Drive Password	90
Trusted Platform Module (TPM)	91
Enabling the TPM Feature	91
Security Management Software	92
Activating the Security Management Software	92
Using the Security Management Software	93
Computer Tracking Software	93
If Your Computer Is Lost or Stolen	93
Cleaning Your Computer	95
Computer, Keyboard, and Display	95
Touch Pad	96
Mouse	96
Floppy Drive	97
CDs and DVDs	97
Troubleshooting	99
Diagnostic Lights	99
Diagnostic Light Codes During POST	99
Dell™ Technical Update Service	101
Dell Diagnostics	101
When to Use the Dell Diagnostics	102
Starting the Dell Diagnostics From Your Hard Drive	102
Starting the Dell Diagnostics from the Drivers and Utilities Media	103
Dell Diagnostics Main Menu	104
Dell Support Utility	105
Accessing the Dell Support Utility	105
Clicking the Dell Support Icon	106
Double-Clicking the Dell Support Icon	106
Drive Problems	106
Media drive problems	107
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray	107
If you hear an unfamiliar scraping or grinding sound	108
Hard drive problems	108
E-Mail, Modem, and Internet Problems	108
Error Messages	110
IEEE 1394 Device Problems	115
Keyboard Problems	115
External Keyboard problems	115
Unexpected characters	117
Lockups and Software Problems	117
The computer does not start up	117
The computer stops responding	117
A program stops responding or crashes repeatedly	117
A program is designed for an earlier Microsoft® Windows® operating system	118
A solid blue screen appears	118
Other software problems	118
Memory Problems	119
Network Problems	119
General	120
Wireless Local Area Network (WLAN)	120
Mobile Broadband (Wireless Wide Area Network)	120
PC Card Problems	121
Power Problems	122
Ensuring Sufficient Power for Your Computer	123
Docking Power Considerations	123
Printer Problems	124
Scanner Problems	124
Sound and Speaker Problems	125
No sound from integrated speakers	125
No sound from external speakers	126
No sound from headphones	126
Touch Pad or Mouse Problems	126
Video and Display Problems	127
If the display is blank	128
If the display is difficult to read	128
If only part of the display is readable	129
Intel® Active Management Technology	131
System Setup Program	135
Overview	135
Viewing the System Setup Screens	136
System Setup Screens	136
Commonly Used Options	136
Changing the Boot Sequence	136
Changing Printer Modes	138
Changing COM Ports	138
Reinstalling Software	139
Drivers	139
What Is a Driver?	139
Identifying Drivers	139
Reinstalling Drivers and Utilities	140
Using the Hardware Troubleshooter Tool	144
Microsoft Windows XP	144
Microsoft Windows Vista	144
Restoring Your Operating System	144
Using Microsoft® Windows® System Restore	145
Using the Operating System Media	146
Adding and Replacing Parts	149
Before You Begin	149
Recommended Tools	149
Turning Off Your Computer	149
Before Working Inside Your Computer	150
Hinge Cover	152
Keyboard	153
Internal Card With Bluetooth® Wireless Technology	154
Coin-Cell Battery	156
Memory	157
Wireless Local Area Network (WLAN) Card	163
Mobile Broadband Card	166
Subscriber Identity Module (SIM) Card	169
Hard Drive	170
Media Bay	173
Removing Media Bay Devices	173
FCM (Flash Cache Module)	174
Dell™ QuickSet	177
Traveling With Your Computer	179
Identifying Your Computer	179
Packing the Computer	179
Travel Tips	180
Traveling by Air	181
Specifications	183
Getting Help	193
Obtaining Assistance	193
Technical Support and Customer Service	194
DellConnect	194
Online Services	194
AutoTech Service	195
Automated Order-Status Service	195
Problems With Your Order	195
Product Information	196
Returning Items for Warranty Repair or Credit	196
Before You Call	196
Contacting Dell	199
Appendix	201
FCC Notice (U.S. Only)	201
FCC Class B	201
Macrovision Product Notice	202

Match case Limit results 1 per page

Troubleshooting

113

EMORY

ALLOCATION

ERROR

—

The software you are attempting to run is

conflicting with the operating system, another program, or a utility. Shut down

the computer, wait 30 seconds, and then restart it. Try to run the program again.

If the error message still appears, see the software documentation.

EMORY

DATA

LINE

FAILURE

ADDRESS

READ

VALUE

EXPECTING

VALUE

—

memory module may be faulty or improperly seated. Reinstall the memory

modules (see "Memory Problems" on page 119) and, if necessary, replace them.

EMORY

DOUBLE

WORD

LOGIC

FAILURE

ADDRESS

READ

VALUE

EXPECTING

VALUE

—

A memory module may be faulty or improperly seated. Reinstall the

memory modules (see "Memory Problems" on page 119) and, if necessary,

replace them.

EMORY

ODD

EVEN

LOGIC

FAILURE

ADDRESS

READ

VALUE

EXPECTING

VALUE

—

A memory module may be faulty or improperly seated. Reinstall the

memory modules (see "Memory Problems" on page 119) and, if necessary,

replace them.

EMORY

WRITE

READ

FAILURE

ADDRESS

READ

VALUE

EXPECTING

VALUE

—

memory module may be faulty or improperly seated. Reinstall the memory

modules (see "Memory Problems" on page 119) and, if necessary, replace them.

BOOT

DEVICE

AVAILABLE

—

The computer cannot find the hard drive. If the

hard drive is your boot device, ensure that the drive is installed, properly seated,

and partitioned as a boot device.

BOOT

SECTOR

HARD

DRIVE

—

The operating system may be corrupted.

Contact Dell (see "Obtaining Assistance" on page 193).

TIMER

TICK

INTERRUPT

—

A chip on the system board may be

malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell

Diagnostics" on page 101).

ENOUGH

MEMORY

RESOURCES

. E

XIT

SOME

PROGRAMS

AND

TRY

AGAIN

—

You have too many programs open. Close all windows and open the program

that you want to use.

PERATING

SYSTEM

NOT

FOUND

—

Reinstall the hard drive (see "Drive

Problems" on page 106). If the problem persists, contact Dell (see "Obtaining

Assistance" on page 193).

PTIONAL

ROM

BAD

CHECKSUM

—

The optional ROM apparently failed.

Contact Dell (see "Obtaining Assistance" on page 193).

REQUIRED

.DLL

FILE

WAS

NOT

FOUND

—

The program that you are trying to

open is missing an essential file. Remove and then reinstall the program.