Dell Latitude D630 User's Guide - Page 119

program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. RUN TH E DELL DI AGNOSTICS - See "Dell Diagnostics" on page 101. If all tests run successfully, the error condition is related to a software problem. Memory Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory Problems" on page 119). • Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory Problems" on page 119). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 101). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Memory Problems" on page 119) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Memory Problems" on page 119). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 101). Network Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Troubleshooting 119