Denon AVR-3311CI Owners Manual - English - Page 118

Simple version Basic version Advanced version GHD Radio receiverH Symptom Cause/Solution Page Reception fails, or there is a lot of noise or distortion. • Change the antenna orientation or position. • Separate the AM loop antenna from the unit. • Use an FM outdoor antenna. • Separate the antenna from other connection cables. 20, 21 20, 21 20, 21 20, 21 GControl dock for iPodH Symptom Cause/Solution Page iPod cannot be • Check the iPod connections. 19 played. • Plug the control dock for iPod's AC adapter into a power outlet. - • Switch the input source to "DOCK". 24 GInternet radio / Media server / iPod / USB memory device / Flickr / Napster / Pandora / RhapsodyH Symptom Cause/Solution When a USB memory device is connected, "USB" is not displayed on the menu. • The set cannot recognize a USB memory device. Check the connection. • A USB memory device not conforming to mass storage class or MTP standards is connected. Connect a USB memory device conforming to mass storage class or MTP standards. • A USB memory device that the set cannot recognize is connected. This is not a malfunction. DENON does not guarantee that all USB memory devices will operate or receive power. • USB memory device is connected via USB hub. Connect the USB memory device directly to the USB port. Files on a USB memory device cannot be played. • USB memory device is in format other than FAT16 or FAT32. Set the format to FAT16 or FAT32. For details, refer to the USB memory device's operating instructions. • USB memory device is divided into multiple partitions. When divided into multiple partitions, only files stored in the top partition can be played. • Files are stored in a non-compatible format. Record the files in a compatible format. • You are attempting to play a file that is copyright protected. Files that are copyright protected cannot be played on this set. The file names are not displayed properly ("...", etc.). • Characters that cannot be displayed are used. This is not a malfunction. On this set, characters that cannot be displayed are replaced with a "." (period). Internet radio cannot be played. • Ethernet cable is not properly connected or network is disconnected. Check the connection status. • Program is being broadcast in non-compatible format. Only Internet radio programs in MP3 and WMA can be played on this set. • The computer's or router's firewall is activated. Check the computer's or router's firewall settings. • Radio station is not currently broadcasting. Choose a radio station that is currently broadcasting. • IP address is wrong. Check the set's IP address. Page 19 - - - - - 32, 33 32, 33 - 32 32, 33 - 34, 35 86 Symptom Cause/Solution Files stored on a computer cannot be played. • Files are stored in a non-compatible format. Record in a compatible format. • You are attempting to play a file that is copyright protected. Files that are copyright protected cannot be played on this set. • Set and computer are connected by USB cable. The set's USB port cannot be used for connection to a computer. Server is not found, or it is not possible to connect to the server. • The computer's or router's firewall is activated. Check the computer's or router's firewall settings. • Computer's power is not turned on. Turn on the power. • Server is not running. Launch the server. • Set's IP address is wrong. Check the set's IP address. iPod cannot be played. • Some iPods do not support being used connected directly to the USB port. Cannot connect to preset or favorite radio stations. • Radio station is not currently broadcasting. Wait a while before trying again. • Radio station is not currently in service. It is not possible to connect to radio stations that are no longer in service. For some radio • Station is congested or not currently broadcasting. Wait a while stations, "Server before trying again. Full" or "Connection Down" is displayed and station cannot be connected to. Sound is broken during playback. • Network's signal transfer speed is slow or communications lines or radio station is congested. This is not a malfunction. When playing broadcast data with a high bit rate, the sound may be broken, depending on the communications conditions. Sound quality is poor • File being played has a low bit rate. This is not a malfunction. or played sound is noisy. Cannot login to Rhapsody. ("Incorrect Username or Password" is displayed.) • Login information is incorrect. Check if the Username for Rhapsody has been properly entered. Re-enter the Password. (Password is not displayed.) www.rhapsody.com/denon Cannot compile Playlist. • This unit does not respond to playlist compilation. When the playlist is compiled in PC Application, it is registered to "My Library". In this way, the playlist can be played in this unit Cannot delete Rhapsody Channel registered in "My Channels" • Cannot be done with this unit. Delete from PC Application. Cannot delete Tracks, Playlists, Channels registered in "My Library" • Cannot be done with this unit. Delete from PC Application. ENGLISH Page 32, 33 32 - - - - 86 19 - - - - - 86 - - - Information 115