Epson C82N Printer Basics - Page 46
Diagnosing Printer Problems, Checking the Control Panel Lights
UPC - 010343845039
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Diagnosing Printer Problems You can diagnose some problems by checking the printer's control panel lights, as described in this section, or running a printer check, as described on page 42. Checking the Control Panel Lights Follow the guidelines below when you check the control panel lights: P is on or flashing The Ppower light is on when the printer is ready to print. It flashes when the printer is receiving a print job, charging ink, or cleaning the print head. It also flashes when the print head moves to the ink cartridge replacement position. ) is on The printer is out of paper. Load paper as described on page 7, and then press the ) paper button to resume printing. ) is flashing Paper has jammed in the printer. Press the ) paper button to eject the jammed paper. If that doesn't clear the error, open the printer cover and remove any paper inside, including torn pieces. Then load a new stack of paper and press the ) paper button to resume printing. H is flashing One of the ink cartridges is low on ink. Follow the instructions beginning on page 29 to replace the empty cartridge. If the H ink out light goes on after you've replaced a cartridge, you may have installed a cartridge your printer can't use. Check the number on the ink cartridge package to make sure you've installed the correct cartridge. H is on One of the ink cartridges is out of ink. Follow the instructions beginning on page 29 to replace the empty cartridge. If the H ink out light remains on after you've replaced a cartridge, you may have installed a cartridge your printer can't use. Check the number on the cartridge package to make sure you've installed the correct cartridge. H is on and ) is flashing Jammed paper may be blocking movement of the print head, or you may have an internal error. Turn off the printer, open the cover, and check for any jammed paper. Also, make sure you removed all the packing material, as described on the Start Here sheet. Then turn the printer back on. If the error isn't cleared, contact your dealer or EPSON. See page 51 for contact information. ) and H are flashing An unknown printer error has occurred. Turn the printer off and contact your dealer or EPSON as described on page 51. Problem Solving 41