Gateway 9315 Gateway 9315 Server User Guide - Page 114

Beeps, Description, Troubleshooting steps, exception error.

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Beeps 4 5 6 7 8 9 10 11 Description Troubleshooting steps System board timer not operational. Possible system board malfunction. To eliminate the possibility of an add in-card problem, remove all expansion cards. ■ If the beep code occurs even when all expansion cards have been removed, the system board is at fault. ■ If the beep code does not occur when the expansion cards have been removed, one of the cards is causing the problem. Install the cards one at a time until the problem happens again. When the beep code returns, the most recent card you installed is at fault. A processor on the system board generated an error. Try replacing the processors with known good processors. Same as for 4 beeps. The keyboard controller (8042) may be defective. The BIOS cannot switch to Protected mode. Remove the keyboard to see if the error goes away. If it does, try a known good keyboard. Same as for 4 beeps. General exception error (processor exception error). Same as for 4 beeps. Same as for 5 beeps Display memory error (system video adapter). If the system video adapter is an add-in card, replace or reseat the video adapter. If the video adapter is integrated into the system board, the board may be faulty. Try using an add-in card. The ROM checksum value does not match Same as for 4 beeps. the value encoded in the BIOS. The shutdown register for CMOS RAM failed. Same as for 4 beeps. The cache memory test failed. Same as for 4 beeps. www.gateway.com 109

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109
www.gateway.com
4
System board timer not operational.
Possible system board malfunction. To
eliminate the possibility of an add in-card
problem, remove all expansion cards.
■
If the beep code occurs even when all
expansion cards have been removed, the
system board is at fault.
■
If the beep code does not occur when the
expansion cards have been removed, one
of the cards is causing the problem. Install
the cards one at a time until the problem
happens again. When the beep code
returns, the most recent card you installed
is at fault.
5
A processor on the system board generated
an error.
Try replacing the processors with known
good processors.
Same as for 4 beeps.
6
The keyboard controller (8042) may be
defective. The BIOS cannot switch to
Protected mode.
Remove the keyboard to see if the error goes
away. If it does, try a known good keyboard.
Same as for 4 beeps.
7
General exception error (processor
exception error).
Same as for 4 beeps.
Same as for 5 beeps
8
Display memory error (system video
adapter).
If the system video adapter is an add-in card,
replace or reseat the video adapter. If the
video adapter is integrated into the system
board, the board may be faulty. Try using an
add-in card.
9
The ROM checksum value does not match
the value encoded in the BIOS.
Same as for 4 beeps.
10
The shutdown register for CMOS RAM failed.
Same as for 4 beeps.
11
The cache memory test failed.
Same as for 4 beeps.
Beeps
Description
Troubleshooting steps