Gateway 9315 Gateway 9315 Server User Guide - Page 127

Monitor, Your 56K modem does not connect at 56K, The modem is not recognized by your server

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Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your system has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your system has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. The modem is not recognized by your server ■ If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). ■ Shut down and restart your server. ■ Reinstall the modem device driver. For instructions, see "Using your System Companion CD" on page 33. ■ Open your server and reseat the modem. For instructions, see "Removing and Installing PCI expansion cards" on page 69. Monitor Your server is running but there is no picture ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the power LED should be lit. ■ Check the port and cable for bent or damaged pins. ■ Connect your monitor to another computer, or connect a monitor that you know works to your server. The color is not uniform Make sure that the monitor warms up for at least 30 minutes before making a final judgment about color uniformity. Make sure that: ■ The monitor is not positioned too close to another monitor, fan, or fluorescent light. ■ You demagnetize the screen using the monitor's degauss feature. For more information on degauss, see the monitor's documentation. 122 www.gateway.com

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122
www.gateway.com
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public telephone lines to
53K. Other factors, such as line noise, telephone service provider equipment, or ISP
limitations, may lower the speed even further.
If your system has a v.90 modem, the speed at which you can upload (send) data is limited
to 33.6K. If your system has a v.92 modem, the speed at which you can upload data is
limited to 48K. Your ISP may not support 48K uploads.
The modem is not recognized by your server
■
If the modem shares the telephone line with another device, make sure that the
telephone line is not in use (for example, someone is on the telephone, or another
modem is in use).
■
Shut down and restart your server.
■
Reinstall the modem device driver. For instructions, see
“Using your System
Companion CD” on page 33
.
■
Open your server and reseat the modem. For instructions, see
“Removing and
Installing PCI expansion cards” on page 69
.
Monitor
Your server is running but there is no picture
■
Adjust the brightness and contrast controls to the center position.
■
Make sure that the monitor is plugged in and turned on. If the monitor is turned on,
the power LED should be lit.
■
Check the port and cable for bent or damaged pins.
■
Connect your monitor to another computer, or connect a monitor that you know
works to your server.
The color is not uniform
Make sure that the monitor warms up for at least 30 minutes before making a final
judgment about color uniformity.
Make sure that:
■
The monitor is not positioned too close to another monitor, fan, or fluorescent light.
■
You demagnetize the screen using the monitor’s degauss feature. For more information
on degauss, see the monitor’s documentation.