Gateway 9315 Gateway 9315 Server User Guide - Page 4

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www.gateway.com

Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Tutoring and training

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Safety guidelines

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Error messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

First steps

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Battery replacement

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Beep codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

LED information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Diagnostic LEDs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

BIOS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Expansion cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Hard drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Modem (telephone dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

A

Server Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

System board specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Environmental specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

B

BIOS Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

C

Safety, Regulatory, and Legal Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Section	Page
Contents	2
Checking Out Your Gateway Server	6
Front	7
Control panel	7
Back	8
I/O panel	8
Interior	9
System board	10
Connectors - right side	10
Connectors - left side	11
Getting Help	12
System Companion CD	12
Gateway Web site	12
Telephone support	12
Setting Up Your Server	14
Setting up the hardware	15
Protecting from power source problems	16
Mounting your server into a cabinet	18
Installing the bezel	23
Removing the server from a cabinet	24
Starting your server	25
Understanding the power-on self-test	26
Turning off your server	27
Configuring the RJ-45 serial port	28
Setting up the operating system	29
Initial hardware settings	29
Maintaining Your Server	30
Caring for your server	31
Cleaning your server	31
Cleaning tips	31
Cleaning the keyboard	32
Cleaning the screen	32
Preparing for system recovery	33
Recording the BIOS configuration	33
System administration	34
Gateway Systems Manager	34
Server security	34
Locking the server	34
Using BIOS security passwords	34
Identifying your server	36
Updating the baseboard management controller firmware	37
Updating the FRU/SDR	37
Using your System Companion CD	38
Installing Components	40
Preparing to install components	41
Selecting a place to work	41
Gathering the tools you need	41
Getting Help	41
Preventing static electricity discharge	42
Opening the server case	43
Closing the server case	44
Removing and installing air ducts, air dams, and baffle	46
Removing the processor air duct	46
Installing the processor air duct	47
Removing the air baffle	47
Installing the air baffle	49
Installing and removing drives	50
Installing a diskette in a converted hard drive bay	50
Removing a diskette drive from the converted hard drive bay	54
Installing a CD or DVD drive	55
Removing a CD or DVD drive	57
Installing or replacing a hard drive	58
Installing a fixed SATA hard drive	58
Removing a fixed SATA hard drive	63
Installing a hot-swap hard drive	64
Configuring your onboard RAID solution	66
Configuring the onboard SATA RAID solution	66
Filling empty drive bays	69
Installing memory	70
Memory online sparing	71
Removing and Installing PCI expansion cards	74
Removing and installing the PCI riser assembly	74
Removing and installing a PCI expansion card	76
Removing and installing a PCI riser connector	77
Replacing a system fan	80
Installing a processor	81
Replacing the power supply	85
Installing or replacing the hot-swap backplane	87
Replacing the CMOS battery	89
Replacing the control panel	91
Replacing the system board	93
Using the BIOS Setup Utility	96
Opening the BIOS Setup utility	97
Updating the BIOS	98
Rolling BIOS	98
Recovering the BIOS	99
Resetting the BIOS	102
Resetting BIOS passwords	103
Troubleshooting	106
Telephone support	107
Before calling Gateway Customer Care	107
Telephone support	108
Telephone numbers	108
Tutoring and training	108
Safety guidelines	109
Error messages	110
Troubleshooting	112
First steps	112
Battery replacement	112
Beep codes	113
LED information	115
Diagnostic LEDs	115
POST code checkpoints	116
Bootblock initialization code checkpoints	119
Bootblock recovery code checkpoints	120
DIM code checkpoints	122
ACPI runtime checkpoints	122
BIOS	123
CD drive	123
Diskette drive	123
Expansion cards	124
Hard drive	124
Internet	125
Keyboard	125
Memory	125
Modem (telephone dial-up)	125
Monitor	127
Power	128
Processor	128
Server Specifications	130
System specifications	131
System board specifications	132
Environmental specifications	133
Additional specifications	134
BIOS Settings	136
Safety, Regulatory, and Legal Information	152
Index	160
A	160
B	160
C	160
D	161
E	161
F	162
G	162
H	162
I	162
J	162
K	162
L	163
M	163
N	163
O	163
P	163
R	164
S	164
T	165
U	166
V	166

Gateway 9315 Gateway 9315 Server User Guide - Page 4

Before calling Gateway Customer Care .. 102, Diagnostic LEDs

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