Hannspree SN10T2 User Manual - Page 36

Chapter 9: Frequently Asked Questions This chapter provides a list of frequently asked questions and solutions. Q: Why can't I power On the HANNSpad? A: 0 1. Make sure the battery is charged. 2. Make sure the Tablet is switched On. Refer to Switching the Tablet On or Off. 3. Make sure the HANNSpad is not damaged and functional. 4. If the problem remains, contact your retailer or HANNSpree service center. Q: Why can't I access the Internet from my HANNSpad? A: 0 1. Make sure the network connection has been set up properly. Refer to Wi-Fi. 2. Make sure a wireless network is available and accessible. Q: Why can't I play music? A: 0 1. Make sure the volume is turned On and has not been muted. Refer to Turning the Sound On or Off. 2. Make sure the formats of your audio files are supported on HANNSpad. Refer to Features of the Tablet Q: Why can't I play a video? A: 0 1. Make sure the formats of your audio files are supported on HANNSpad. Refer to Features of the Tablet. Q: What can I do if the system halts? A: 0 1. Slide the Power switch to the direction shown in Figure 1 and hold for approximately 8 seconds. The Tablet shuts down. To switch the Tablet on, refer to (Switching the Tablet On). Q: How can I correctly remove a memory card? A: 0 1. From the Home Screen, press the Menu Key-> Settings-> SD card and & internal storage-> Unmount SD card. 2. Open the Memory Card slot cover and turn your HANNSpad to expose the slot. 3. Gently press in the MicroSD to release it and carefully pull the card out. 4. Close the Memory Card slot cover. + IMPORTANT: To prevent damage to information stored on the memory card, unmount the card before removing it from the device. Chapter 9: Frequently Asked Questions 36