HP 4700 HP Color LaserJet 4700 - User Guide - Page 265
Color printing problems, Printout color error, Incorrect shade, Missing color, Table 8-28
View all HP 4700 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 265 highlights
Color printing problems Printout color error Table 8-28 Printing black instead of color Cause and solution Cause Solution Color mode is not selected in the software application or printer driver. Select Color mode instead of grayscale or monochrome mode in the software application or printer driver, see Printer information pages to learn how to print a configuration page. The correct printer driver is not selected in your software application. Select the correct printer driver. No color appears on the configuration page. Consult your service representative. The control-panel setting for COLOR SUPPLY OUT is set to AUTOCONTINUE BLACK, and one of the color print cartridges is out. The printer continues to print in black only. Replace the color print cartridge. The control-panel setting for RESTRICT COLOR USE is set Change the control-panel setting to ENABLE COLOR. to DISABLE COLOR, or it is set to COLOR IF ALLOWED and you do not have permission to print in color. Incorrect shade Table 8-29 Incorrect shade Cause and solution Cause Solution The media does not meet the specifications for this printer. For information on media specifications, see Supported media weights and sizes You are operating the printer in excessively humid conditions. Verify that the printer's environment is within humidity specifications. See Environmental specifications. NOTE For more information about color quality problems, see Print quality troubleshooting. Missing color Table 8-30 Missing color Cause and solution Cause Defective HP print cartridge. A non-HP cartridge might be installed. Solution Replace the cartridge. Ensure that you are using a genuine HP print cartridge. ENWW Color printing problems 249