HP 4700 HP Color LaserJet 4700 - User Guide - Page 266

Cartridge error Table 8-31 Inconsistent colors after installing a print cartridge Cause and solution Cause Another print cartridge might be low. Print cartridges might be improperly installed. A non-HP cartridge might be installed. Solution Check the supplies gauge on the control panel or print a supplies status page. See Printer information pages. Verify that each print cartridge is installed properly. Ensure that you are using a genuine HP print cartridge. Color match error Table 8-32 Printed colors do not match screen colors Cause and solution Cause Extremely light screen colors are not being printed. Extremely dark screen colors are being printed in black. The colors on the computer screen differ from the printer output. Solution The software application might interpret extremely light colors as white. If so, avoid using extremely light colors. The software application might interpret extremely dark colors as black. If so, avoid using extremely dark colors. On the printer driver's Color Control tab, there are several options that affect color matching between the screen and the printed page, such as Color Themes and Color Options. For more information, see Color matching. NOTE Several factors can influence your ability to match printed colors to those on your screen. These factors include print media, overhead lighting, software applications, operating system palettes, monitors, and video cards and drivers. 250 Chapter 8 Problem solving ENWW