HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide
HP Color LaserJet Enterprise M455 Manual
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- HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 1
HP Color LaserJet Enterprise M455 User Guide www.hp.com/support/colorljM455 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 2
- HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 3
HP Color LaserJet Enterprise M455 User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information. - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 4
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 5
view...4 Printer specifications ...7 Technical specifications ...7 Supported operating systems...8 Mobile printing solutions...9 Printer 26 Print envelopes...26 Envelope orientation...27 Load and print labels ...27 Manually feed labels ...28 Label orientation ...28 3 Supplies, accessories, and - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 6
type (Windows)...49 Additional print tasks...50 Print tasks (macOS)...50 How to print (macOS)...50 Automatically print on both sides (macOS)...51 Manually print on both sides (macOS) ...51 Print multiple pages per sheet (macOS)...52 Select the paper type (macOS)...52 Additional print tasks...52 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 7
Manually configure IPv6 TCP/IP parameters from the control panel 72 Link speed and duplex settings ...73 Printer security features ...74 Introduction...74 Security statements...74 Assign an administrator password ...74 IP Security...75 Encryption support ...77 6 Solve problems...79 Control panel - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 8
Resolving color print quality problems ...105 Introduction ...105 Troubleshoot print quality ...106 Solve wired network problems ...118 Introduction ...118 122 Reduce interference on a wireless network...122 Appendix A Service and support ...123 HP limited warranty statement...123 UK, Ireland, and - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 9
Web site...133 Data stored on the toner cartridge...134 End User License Agreement ...134 Customer self-repair warranty service ...138 Customer support ...138 Appendix B Environmental product stewardship program ...139 Protecting the environment ...139 Ozone production...139 Power consumption...139 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 10
Canada ICES-003 Compliance Statement 146 VCCI statement (Japan)...146 EMC statement (Korea)...146 EMC statement (China) ...146 Power cord instructions...146 Power cord statement (Japan) ...147 Laser safety...147 Laser statement for Finland ...147 Nordic Statements (Denmark, Finland, Norway, Sweden - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 11
's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Warning icons Use caution if you see a warning icon on your HP - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 12
when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 13
Printer views Identify certain parts of the printer and the control panel. Printer front view Identify the parts on the front of the printer. Figure 1-1 Printer front view 1 2 9 3 8 7 4 6 5 Number Description 1 Output bin 2 2.7-in color non-touch control panel with 10-key keypad 3 Power - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 14
Figure 1-2 Printer rear view 6 1 5 2 3 4 Number Description 1 Front door release button 2 USB port for job storage or connecting accessories 3 USB port for direct connection to a computer 4 Ethernet port 5 Power connection 6 Duplexer rear access door Control panel view Identify the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 15
Figure 1-3 Control panel view 1 2 3 19 18 17 45 6 7 8 9 10 11 12 16 15 14 13 Item Control Description 1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors, and restore the default settings (including the language and - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 16
installed.) 6 Help button 7 Back button ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint). Provides a list of help topics or information about a topic when using the Home screen, an - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 17
Printer specifications Determine the specifications for your printer model. Technical specifications Review the technical specifications for the printer. Product numbers for each model ● M455dn - #3PZ95A Table 1-1 Paper handling specifications Paper handling features Tray 1 (50-sheet capacity) Tray - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 18
HP Easy Start to install the HP print driver. 1. Go to 123.hp.com. 2. Follow the steps provided to download the printer software. Table 1-5 Supported operating systems and print drivers Operating system Print driver (for Windows, or the installer on the web for macOS) Windows 7, 32-bit and 64 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 19
. NOTE: Update the printer firmware to ensure all mobile printing capabilities are supported. ● Wi-Fi Direct (with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed) ● HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● Google - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 20
● Android Printing ● HP Roam Printer dimensions Make sure your printer environment is large enough to accommodate the printer. 1 1 2 1 3 2 3 Table 1-7 Dimensions for the M455dn model Measurement Printer fully closed 1. Width 413.6 mm (16.28 in) 2. Height 304.4 mm (11.98 in) 3. Depth 472 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 21
for each printer status or function. Table 1-10 Power consumption (average, in watts) Printing Ready Sleep Auto-Off/Manual-On Manual Off 574 W 16.7 W 1.1 W 0.08 W 0.08 W Electrical specifications Review the electrical specifications for the printer. NOTE: Power requirements are - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 22
Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to http://www.hp.com/support/colorljM455 for HP's all-inclusive help for the printer, which includes the following information: ● Install and configure ● Learn and use ● Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 23
● Find warranty and regulatory information ● Find instructions about how to use the Microsoft Add Printer tool Printer hardware setup and software installation 13 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 24
14 Chapter 1 Printer overview - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 25
inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Introduction Use caution when loading the paper trays. CAUTION: Do not - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 26
1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension. 3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 16 Chapter 2 Paper trays - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 27
4. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. For information on how to orient the paper, see Tray 1 paper orientation on page 17. 5. At the computer, begin the printing process from the software application. Make sure that - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 28
123 123 Table 2-1 Tray 1 paper orientation (continued) Paper type Output How to load paper Pre-punched 1-sided or 2-sided printing Face-up Holes toward the left side of the printer Load paper to Tray 2 Review the following information about loading paper to Tray 2. Load paper Tray 2 Follow - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 29
1. Open Tray 2. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 30
, see Tray 2 paper orientation on page 21. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 31
NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 2 paper orientation When - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 32
Table 2-2 Tray 2 paper orientation (continued) Paper type Output How to load paper 123 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 33
1. Open Tray 3. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 34
5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 35
Table 2-3 Tray 3 paper orientation (continued) Paper type Output How to load paper 123 Letterhead or preprinted 2-sided printing Face-down Top edge away from the printer Prepunched 1-sided printing or 2-sided printing Face-up Holes on left side of the printer 123 Tray 3 paper orientation - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 36
after sending the print job to the printer. In addition to the instructions provided below, you can view the following video of how to load drop-down list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7. Click the Finishing tab. 8. If the Print on both sides option is - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 37
10. In the Print dialog box, click the Print button to print the job. Envelope orientation When using envelopes, load them according to the information in the following table. Table 2-4 Envelope orientation Tray How to load Tray 1 Face-up Short, postage-end leading into the printer Tray 2 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 38
size for the sheets of labels. 5. In the Paper type drop-down list, select Labels. 6. In the Paper source drop-down list, select Manual feed. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is configured for the correct size of paper, so it is not necessary - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 39
Table 2-5 How to load labels (continued) Tray How to load labels Tray 2 Load sheets of labels face-up with the top of the sheet at the back of the tray. Label orientation 29 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 40
30 Chapter 2 Paper trays - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 41
● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 42
Table 3-2 Supplies - For distribution in North America and Latin America only Item Description Cartridge number HP 414A Black Original LaserJet Standard-capacity replacement 414A Toner Cartridge black toner cartridge HP 414A Cyan Original LaserJet Standard-capacity replacement 414A Toner - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 43
www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 44
Table 3-6 Customer self-repair parts (continued) Item Description Self-replacement options Part number 550-sheet paper feeder Replacement optional Tray 3 assembly Mandatory CF404-67901 Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner- - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 45
a. Manage Supplies b. Cartridge Policy 3. Select Authorized HP. Use the printer control panel to disable the Cartridge Policy feature From the printer control panel, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 46
Supply Settings area, select Off from the Cartridge Policy drop-down list. 5. Click the Apply button to save the changes. Troubleshoot Cartridge Policy control panel error messages Review the recommended actions for Cartridge Policy error messages. Table 3-7 Cartridge Policy control panel error - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 47
a. Manage Supplies b. Cartridge Protection 3. Select Protect Cartridges. 4. When the printer prompts to confirm, select Continue to enable the feature. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 48
drop-down list. 5. Click the Apply button to save the changes. Troubleshoot Cartridge Protection control panel error messages Review the recommended actions for Cartridge Protection error a message on the printer, or if you have print quality problems. 38 Chapter 3 Supplies, accessories, and parts - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 49
toner cartridge from the printer and gently rock the cartridge back and forth end to end. For graphical representation, see the cartridge replacement instructions. Reinsert the toner cartridge into the printer, and then close the cover. To purchase cartridges or check cartridge compatibility for the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 50
Table 3-10 Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only (continued) Item Description Cartridge number Part number HP 415X High Yield Black High-capacity replacement Original LaserJet Toner Cartridge black toner cartridge 415X W2030X HP 415X High Yield - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 51
Figure 3-1 Toner cartridge components 112 21 33 Number 1 2 3 Description Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. Handle Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 52
2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer. 3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging. 42 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 53
inside the cartridge. 7. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems. Also, do not expose the cartridge to light unnecessarily. Remove and replace the toner cartridges 43 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 54
box the new cartridge came in, or use a large cardboard box and fill it with several cartridges you need to recycle. See the enclosed recycling guide for information about recycling. In the US, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 55
1 2 http://www.hp.com/recycle Remove and replace the toner cartridges 45 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 56
46 Chapter 3 Supplies, accessories, and parts - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 57
-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Print tasks (Windows) Learn about common printing tasks for Windows - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 58
print on both sides of the paper. Use a paper size and type supported by the duplexer. 1. From the software program, select the Print option. Properties dialog. 5. In the Print dialog, click Print to print the job. Manually print on both sides (Windows) Use this procedure for printers that do not - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 59
3. Click the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the first side of the job. 6. Retrieve - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 60
the OK button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/colorljM455. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 61
option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) Use this procedure for printers that do automatic duplexer installed or to print on paper that the duplexer does not support. NOTE: This feature is available if you install the HP print driver. - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 62
the Print button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/colorljM455. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 63
● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on the printer to print later or print privately Store print jobs in the printer - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 64
Storage menu. NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage feature" section to activate the menu must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule. 5. To use a custom user - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 65
● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 66
and BLE printing HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This is an optional accessory. These features enable Wi-Fi capable (mobile) devices to make a wireless - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 67
a wired or wireless network and have Internet access. ● HP Web Services must be enabled on the printer, and the printer must be registered with HP Smart. Follow this procedure to enable HP Web Services and register with HP Smart: 1. Open the HP Embedded Web Server (EWS - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 68
available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting. Print from a USB flash drive This printer features easy - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 69
● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable the USB port - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 70
Print USB documents (keypad control panel) 1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, select - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 71
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 72
62 Chapter 4 Print - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 73
-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 74
When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall. How to access the HP Embedded Web Server (EWS) Use the following steps to open the EWS. 1. On the printer control panel - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 75
Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services panel display. Remote Control-Panel Provides a way to troubleshoot or manage the printer from a browser window on a - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 76
or remove third-party software packages that extend or modify the functionality of the printer. Provides connection information about third-party job-statistics services, or enables local serverless device job accounting. Quota Settings Provides connection information about third-party job-quota - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 77
Embedded Web Server Other Links list Menu Description HP Instant Support Connect to the HP website to find solutions to printer problems. Shop for Supplies Connect to the HP website for reacts when supplies reach a Very Low state. Troubleshooting tab Refer to the table for settings in the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 78
troubleshooting printing issues. Diagnostic Data NOTE: This item is available only if an administrator password is set from the Security tab. Export printer information to a file that can be useful for HP technical support to use for detailed problem ● Set a custom device Service Access Code. ● Set - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 79
the network. Email Domain Restriction If email functionality is enabled, administrators can limit the email addresses to which the printer can send messages. Web Service Security Allow resources on this printer to be accessed by web pages from different domains. If no sites are added to the list - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 80
Table 5-9 HP Embedded Web Server Networking tab > Configuration settings (continued) Menu Description Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print server model, but can include firmware update, LPD - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 81
Configure IP network settings Use the EWS to configure the printer network settings. Printer sharing disclaimer Review the following disclaimer. HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 82
Settings icon. 2. Open the following menus: a. Networking b. Ethernet c. TCP/IP d. IPV 4 Settings e. Config Method 3. Select the Manual option, and then touch the Save button. 4. Open the Manual Settings menu. 5. Touch the IP Address, Subnet Mask, or Default Gateway option. 6. Touch the first field - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 83
c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable Manual Settings option, and then touch the Done button. 5. To configure the address, open the Address menu, and then touch the field to open a keypad. 6. Use - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 84
, to secure data, and to prevent access to valuable hardware components. Security statements Review this important security statement. The printer supports security standards and recommended protocols that help you keep the printer secure, protect critical information on your network, and simplify - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 85
and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer. Provide user access credentials at the printer control panel Use the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 86
To configure the printer to use 1 watt or less of power while in sleep mode, enter times for both the Sleep after Inactivity and Auto Off after sleep settings. NOTE: HP does not recommend using deep sleep settings if you have Security Solutions installed. In some situations, the printer does not - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 87
solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 88
78 Chapter 5 Manage the printer - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 89
6 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/colorljM455. For more information: HP's all-inclusive help for - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 90
panel help button If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem. Reset factory settings Resetting the printer settings to the factory-set defaults can help resolve - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 91
4. Select Reset to complete the process. NOTE: The printer restarts automatically after the reset operation completes. Method two: Reset factory settings from the HP Embedded Web Server (network connected printers only) Use the HP EWS to reset the printer settings to the original settings. 1. On - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 92
resumes printing. This can occur if the printer has received more faxes than the memory can hold while the printer is waiting. 82 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 93
service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported of paper at one time. Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 94
, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack. 84 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 95
for flexing the paper stack 1 2 A4 1 2 A3 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 96
process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray. 86 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 97
Figure 6-6 Technique for flexing the paper stack 1 2 A4 1 2 A3 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 98
sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 99
Figure 6-9 Size markings for Tray 1 or the multipurpose tray Figure 6-10 Size markings for cassette trays 7. Make sure the printing environment is within recommended specifications. Clear paper jams Use the procedures in this section to clear jammed paper from the printer paper path. Clear paper - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 100
by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 101
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 102
into place. 5. Reinstall Tray 2. 6. Make sure the type and quality of the paper being used meets the HP specifications for the printer. 92 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 103
into the tray. Ensure the tray guides are set to the correct paper size. 8. Ensure the tray is not overfilled. Paper should be below the 3 triangles in the following image. 9. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 104
1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 2. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 94 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 105
4. Open the rear door and look for and clear any paper present or obstructions in the paper path. 5. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 13.B2.D2 jam error in tray 2 95 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 106
and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the fill mark or over the tab (line below 3 triangles). See following images. 7. If the error persists, contact your HP-authorized service or support provider - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 107
● 13.A3.D3 - Jam in tray 3 1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 3. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 13.A3 jam error in tray 3 97 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 108
4. Open the rear door and look for and clear any paper present or obstructions in the paper path. 5. Check the following are for paper. Remove paper by gently pulling paper out. 98 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 109
error persists, ensure that the tray width and length guides are set to the correct paper size for the paper for the printer. 8. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B4, 13.B5 jam error in fuser input - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 110
cool before handling it. 1. Open the rear door. 2. Gently pull out any jammed paper from the rollers in the rear door area. 100 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 111
being used meets the HP specifications for the printer. 6. Ensure the paper tray guides are set to the correct size for the paper loaded. 7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in fuser - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 112
. 1. Open the rear door. 2. Gently pull out any jammed paper from the rollers in the rear door area. 3. Close the rear door. 102 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 113
and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D1, 13.D3 jam error in the duplexer Use the following procedure to check for - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 114
4. Close the duplexer. 104 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 115
persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/ problems Use the information below to troubleshoot print-quality, color-quality, and image-quality problems on HP Color LaserJet Enterprise printers. Introduction The troubleshooting - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 116
image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. For instructions, go to www.hp.com/support. Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 117
c. Use the arrows to increase or decrease the humidity and resistance setting. 5. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel settings. Check the paper type setting (Windows) Check the paper type setting for Windows, - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 118
if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated 1. From the Home screen on the printer control panel, select the Support Tools menu. 2. Select the following menus: a. Maintenance b. Calibration/ - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 119
and the printing environment. Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts, nicks, tears - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 120
are based on PCL 5 Troubleshoot color quality Calibrating the printer can help ensure color print quality. Calibrate the printer to align the colors Calibration is a printer function that optimizes print quality. Follow these steps to resolve print-quality problems such as misaligned color, colored - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 121
. Do not turn the printer off until the calibration process has finished. 4. Wait while the printer calibrates, and then try printing again. Troubleshoot image defects Review examples of image defects and steps to resolve these defects. Table 6-3 Image defects table quick reference Defect Defect - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 122
list of the supported paper sizes and types for the printer. NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper. The following examples depict letter-size paper that has passed through the printer with the short edge first. 112 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 123
heavier media than what you are using. This slows the print speed and might improve the print quality. 6. If the issue persists, go to support.hp.com. Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 124
match. If necessary, select a lighter paper type. 5. If the issue persists, go to support.hp.com. Table 6-7 Color plane registrations defects (color models only) Sample Description Possible solutions lighter paper type. 3. If the issue persists, go to support.hp.com. 114 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 125
panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5. Make sure that the printer is within the supported operating temperature and humidity range. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. Troubleshoot image defects 115 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 126
paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the issue persists, go to support.hp.com. Table 6-11 Light . 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. 116 Chapter 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 127
is caused by ● Extreme paper curl extreme paper curl, refer to the troubleshooting steps for "Output ● The paper in the tray is wrinkled or the tray gets too full. 7. If the issue persists, go to support.hp.com. Description Possible solutions Light vertical streaks that usually span the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 128
of this procedure, see Replace the toner cartridges. 3. Print a cleaning page. 4. Check the toner level in the cartridge. 5. If the issue persists, go to support.hp.com. Solve wired network problems Check the following information to resolve wired network issues. Introduction Certain types of - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 129
the network settings and protocols. 2. Reconfigure the network settings if necessary. Solve wireless network problems Check the following information to resolve wireless network issues. Introduction Use the troubleshooting information to help resolve issues. NOTE: To determine whether HP NFC, Wi-Fi - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 130
instructions on how to update the printer firmware, go to http://support do not support simultaneous wired and network.) ● Verify that the service set identifier (SSID) is correct poles, walls, or support columns containing metal or concrete you need the printer to support dual band networks on both - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 131
correct. 1. Make sure that the router or printer connects to the same network that your computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 4. If the numbers are not the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 132
is functioning correctly. 1. For printers that do not support simultaneous wired and wireless connections, make sure that the that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the 6 Solve problems - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 133
period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 134
judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Ireland: folgt: Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen 124 Appendix A Service and support - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 135
et répond des défauts de conformité existant lors de la délivrance. Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ». Article L211 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 136
/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas, E-28232 Madrid 126 Appendix A Service and support - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 137
(http://ec.europa.eu/consumers/solving_consumer_disputes/non judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti. Norway HPs garanti er en begrenset og - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 138
/consumers/solving_consumer_disputes/non-judicial_redress/ecc net/index_en.htm). A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket 128 Appendix A Service and support - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 139
a HP korlátozott jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik. Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 140
om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie. 130 Appendix A Service and support - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 141
Finland HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat: Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 142
for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 143
obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At help determine if the cartridge is genuine and take steps to resolve the problem. Your cartridge might not be a genuine HP cartridge if you notice the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 144
device for purposes of using the Software. b. Storage. You may copy the Software into the local memory or storage device of your device. 134 Appendix A Service and support - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 145
must register and establish an account on HP ID in order to use the Software. It is your responsibility to obtain and maintain all equipment, services and software needed for access to and use of the HP ID account, any applications linked via this Software, and your device(s), as well as - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 146
respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. 17. CONSUMER RIGHTS. Consumers in some countries, states or territories - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 147
options. If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the Software or warranty and support services for the Software which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, then despite any other provision - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 148
your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 149
. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge. Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 150
on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package. 1 the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper and - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 151
a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle. Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 152
the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements For product power data, including the power consumption of - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 153
Substances Table (China) CHR-LJ-PK-SF-02 Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 154
Substances Table (Taiwan) TWR-LJ-SF-02 For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 155
C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers. Product model number HP Color - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 156
. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 157
1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. For other US/Canada - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 158
VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. Nordic Statements (Denmark, Finland, - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 159
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) 149 - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 160
EMI statement (Taiwan) Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper tray when closing. All trays must be closed when moving the printer. 150 Appendix C Regulatory information - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 161
... 63, 64 counterfeit supplies 123, 133 customer support online 123, 138 D default gateway, setting 71 of-life 139, 140 document feeder paper-feeding problems 83 double-sided printing Mac 50 Windows 47 duplex jams 103 jams 89 duplexing manually (Mac 50 manually (Windows 47 E easy-access - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 162
Services 63, 64, 69 information pages 63-65 opening 71 other links list 63, 64, 67 troubleshooting network 71 managing the printer overview 63 manual duplex Mac 50 Windows 47 material restrictions IPv6 address 71 subnet mask 71 supported 7 NFC connect and print 56 non-HP supplies - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 163
89, 105 Tray 1 89, 91 Tray 2 89, 93 Tray 3 96 paper pickup problems solving 83, 86 paper trays overview 15 part numbers 31 paper type selecting (Windows 47 , 150 TCP/IP manually configuring IPv4 parameters 71 manually configuring IPv6 parameters 71 technical support online 123, 138 toner - HP Color LaserJet Enterprise M455 | Color LaserJet Enterprise M455 User Guide - Page 164
7 included 7 locating 3 use alternative letterhead mode 22, 26 troubleshooting check toner-cartridge status... 106, 107 jams 89, 90 network problems 118 overview 79 paper feed problems 83 wired network 118 wireless network 119 troubleshooting tools HP Embedded Web Server.. 63, 64, 67 two
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