HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide - Page 101
B2.D1 jam error in tray 1, When a jam occurs
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7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for the paper type and size. 9. Make sure the printing environment is within recommended specifications. 13.B2.D1 jam error in tray 1 Use the following procedure to clear paper jams in tray 1. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B2.D1 Jam in tray 1 1. If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out. 2. If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2. 13.B2.D1 jam error in tray 1 91