HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide - Page 106

A3 jam error in tray 3, Use the following procedure to check for a paper jam in tray 3.

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6. If the error persists, ensure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the fill mark or over the tab (line below 3 triangles). See following images. 7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A3 jam error in tray 3 Use the following procedure to check for a paper jam in tray 3. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. 96 Chapter 6 Solve problems

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6.
If the error persists, ensure that the tray width and length guides are set to the correct paper size for the
paper being installed into the tray and that the tray is not over filled above the fill mark or over the tab (line
below 3 triangles). See following images.
7.
If the error persists, contact your HP-authorized service or support provider, or contact customer support at
www.hp.com/
go/
contactHP
.
13.A3 jam error in tray 3
Use the following procedure to check for a paper jam in tray 3.
Recommended action for customers
When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
96
Chapter 6
Solve problems