13.D1, 13.D3 jam error in the duplexer
................................................................................................................................
103
13.E1 jam error in the output bin
..........................................................................................................................................
105
Resolving color print quality problems
..........................................................................................................................................
105
Introduction
...............................................................................................................................................................................
105
Troubleshoot print quality
......................................................................................................................................................
106
Solve wired network problems
.......................................................................................................................................................
118
Introduction
...............................................................................................................................................................................
118
Poor physical connection
........................................................................................................................................................
118
The computer is unable to communicate with the printer
................................................................................................
118
The printer is using incorrect link and duplex settings for the network
..........................................................................
119
New software programs might be causing compatibility problems
................................................................................
119
The computer or workstation might be set up incorrectly
................................................................................................
119
The printer is disabled, or other network settings are incorrect
......................................................................................
119
Solve wireless network problems
...................................................................................................................................................
119
Introduction
...............................................................................................................................................................................
119
Wireless connectivity checklist
...............................................................................................................................................
120
The printer does not print after the wireless configuration completes
...........................................................................
121
The printer does not print, and the computer has a third-party firewall installed
........................................................
121
The wireless connection does not work after moving the wireless router or printer
...................................................
121
Cannot connect more computers to the wireless printer
..................................................................................................
121
The wireless printer loses communication when connected to a VPN
............................................................................
121
The network does not appear in the wireless networks list
.............................................................................................
122
The wireless network is not functioning
...............................................................................................................................
122
Reduce interference on a wireless network
.........................................................................................................................
122
Appendix A
Service and support
.............................................................................................................................................................
123
HP limited warranty statement
.......................................................................................................................................................
123
UK, Ireland, and Malta
..............................................................................................................................................................
124
Austria, Belgium, Germany, and Luxemburg
.......................................................................................................................
124
Belgium, France, and Luxemburg
..........................................................................................................................................
125
Italy
.............................................................................................................................................................................................
126
Spain
...........................................................................................................................................................................................
126
Denmark
....................................................................................................................................................................................
127
Norway
.......................................................................................................................................................................................
127
Sweden
......................................................................................................................................................................................
127
Portugal
.....................................................................................................................................................................................
128
Greece and Cyprus
...................................................................................................................................................................
128
Hungary
.....................................................................................................................................................................................
128
Czech Republic
..........................................................................................................................................................................
129
Slovakia
......................................................................................................................................................................................
129
Poland
........................................................................................................................................................................................
129
Bulgaria
......................................................................................................................................................................................
130
Romania
.....................................................................................................................................................................................
130
Belgium and the Netherlands
................................................................................................................................................
130
Finland
........................................................................................................................................................................................
131
Slovenia
......................................................................................................................................................................................
131
Croatia
........................................................................................................................................................................................
131
Latvia
..........................................................................................................................................................................................
131
vi