HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide - Page 126

Table 6-10, Image placement defects, Light print

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Table 6-10 Image placement defects Sample Description Possible solutions The image is not centered, or is skewed on the page. The defect occurs when the paper 1. is not positioned properly as it is pulled from the tray and moves through the paper path. 2. Reprint the document. Remove the paper and then reload the tray. Make sure that all the paper edges are even on all sides. 3. Make sure that the top of the paper stack is below the tray-full indicator. Do not overfill the tray. 4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the issue persists, go to support.hp.com. Table 6-11 Light print Sample Description The printed content is light or faded on the entire page. Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3. Mono models only: Make sure that the EconoMode setting is disabled, both at the printer control panel and in the print driver. 4. Make sure that the cartridge is installed correctly. 5. Print a Supplies Status Page and check the life and usage of the cartridge. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. 116 Chapter 6 Solve problems

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Table 6-10
Image placement defects
Sample
Description
Possible solutions
The image is not centered, or is skewed on
the page. The defect occurs when the paper
is not positioned properly as it is pulled from
the tray and moves through the paper path.
1.
Reprint the document.
2.
Remove the paper and then reload
the tray. Make sure that all the paper
edges are even on all sides.
3.
Make sure that the top of the paper
stack is below the tray-full indicator.
Do not overfill the tray.
4.
Make sure that the paper guides are
adjusted to the correct size for the
paper. Do not adjust the paper guides
tightly against the paper stack. Adjust
them to the indentations or markings
in the tray.
5.
If the issue persists, go to
support.hp.com
.
Table 6-11
Light print
Sample
Description
Possible solutions
The printed content is light or faded on the
entire page.
1.
Reprint the document.
2.
Remove the cartridge, and then shake
it to redistribute the toner. Reinsert
the toner cartridges into the printer
and close the cover. For a graphical
representation of this procedure, see
Replace the toner cartridges
.
3.
Mono models only:
Make sure that the
EconoMode setting is disabled, both
at the printer control panel and in the
print driver.
4.
Make sure that the cartridge is
installed correctly.
5.
Print a Supplies Status Page and check
the life and usage of the cartridge.
6.
Replace the cartridge.
7.
If the issue persists, go to
support.hp.com
.
116
Chapter 6
Solve problems