HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide - Page 100

Paper jam locations, Auto-navigation for clearing paper jams

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Paper jam locations Jams can occur in these locations. Figure 6-11 Paper jam locations 1 1 2 3 4 Number 1 2 3 4 Description Output bin Duplexer Tray 1 Tray 2 Auto-navigation for clearing paper jams Learn about printer jam clearing auto-navigation. The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure. Experiencing frequent or recurring paper jams? To reduce the number of paper jams, try these solutions. 1. Use only paper that meets HP specifications for this printer. 2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package. 3. Use paper that has not previously been printed or copied on. 4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 90 Chapter 6 Solve problems

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Paper jam locations
Jams can occur in these locations.
Figure 6-11
Paper jam locations
1
4
3
2
1
Number
Description
1
Output bin
2
Duplexer
3
Tray 1
4
Tray 2
Auto-navigation for clearing paper jams
Learn about printer jam clearing auto-navigation.
The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel.
When you complete a step, the printer displays instructions for the next step until you have completed all steps in
the procedure.
Experiencing frequent or recurring paper jams?
To reduce the number of paper jams, try these solutions.
1.
Use only paper that meets HP specifications for this printer.
2.
Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3.
Use paper that has not previously been printed or copied on.
4.
Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they
are touching the paper stack without bending it.
6.
Make sure that the tray is fully inserted in the printer.
90
Chapter 6
Solve problems