HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide - Page 109

B4, 13.B5 jam error in fuser input, service or support provider.

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6. If the error persists, ensure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the fill mark or over the tab (line below 3 triangles). See following images. 7. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 8. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B4, 13.B5 jam error in fuser input Use the following procedure to check for paper in all possible jam locations in the fuser area. Recommended action for customers 13.B4, 13.B5 jam error in fuser input 99

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6.
If the error persists, ensure that the tray width and length guides are set to the correct paper size for the
paper being installed into the tray and that the tray is not over filled above the fill mark or over the tab (line
below 3 triangles). See following images.
7.
Ensure the type and quality of the paper being used meets the HP specifications for the printer.
8.
If the error persists, contact customer support at
www.hp.com/
go/
contactHP
, or contact an HP-authorized
service or support provider.
13.B4, 13.B5 jam error in fuser input
Use the following procedure to check for paper in all possible jam locations in the fuser area.
Recommended action for customers
13.B4, 13.B5 jam error in fuser input
99