HP Dc5000 HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd - Page 148
Storage >, Boot Order, Problem, Cause, Solution, Second Ultra ATA hard
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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Hard drive boot disabled in Computer Setup. Second Ultra ATA hard drive does not perform optimally. Using the wrong cable for the drive type. Both slow and fast UATA devices are on the same data cable. Computer will not start. Hard drive is damaged. Computer seems to be locked up. Program in use has stopped responding to commands. Solution Run Computer Setup and enable the hard drive entry in the Storage > Boot Order list. Reinstall the second Ultra ATA hard drive using an 80-conductor cable (standard on select models.) Connect slower UATA devices to a separate data cable connected to the secondary IDE (ATA) controller. Observe the beeps and LED lights on the front of the computer. See Appendix C, "POST Error Messages." 1. Attempt the normal Windows "Shut Down" procedure. 2. Press the power button for four or more seconds to turn off the power. 3. Restart the computer using the power button. D-8 360201-002 Service Reference Guide, dc5000